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Technical Support for Software Problems

When you have questions concerning the scanner system software, call NCS Pearson Customer
Support.

Before calling, you should:

•

Write down a description of your problem. This helps ensure that you will have all the
details you need when you talk to an analyst.

•

Note all error messages that appear on your computer's screen. Write down any error
messages that are related to your problem.

•

Have a description of your software problem ready. Include the software registration
number (located on the software registration card).

Page 4

5000

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Scanner Installation Guide

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Содержание 5000i

Страница 1: ...Installation Guide For the 5000i Scanner NCS Pearson Publication Number 202 234 027...

Страница 2: ......

Страница 3: ...Installation Guide For the 5000i Scanner NCS Pearson Publication Number 202 234 027...

Страница 4: ...digital apparatus does not exceed the Class A limit for radio noise emission from digital apparatus set in the Radio Interference Regulations of the Canadian Department of Communications Le pr sent a...

Страница 5: ...g changed Scanex utility to Scanner Exerciser Utility updated other menu selections to reflect software changes Updated physical dimensions of 5000i from 33 x 40 x 24 t 57 5 x 48 x 29 p 6 Added note...

Страница 6: ...iv 5000i Scanner Installation Guide...

Страница 7: ...ation on operating the scanner refer to the Operator s Guide for the 5000i Scanner The following components of the system are described in separate manuals System Component Manual Title 5000i Scanner...

Страница 8: ...vi 5000i Scanner Installation Guide...

Страница 9: ...Software 6 Installation 7 Checking the Installation Site 7 Installing the Scanner 9 Unpacking the Scanner 9 Spares 9 Checking the Voltage 10 Site Power Wiring Recommendations 14 Electrical Requiremen...

Страница 10: ...s 33 Bar Code Reader 34 4 SCANNER CHECKOUT 36 Scanner Checkout Procedures 36 System Software 36 System Verification 36 Requirements 36 5000i Scanner System Software 38 Customer Hand off 38 INDEX 41 vi...

Страница 11: ...me training or experience in computer setup and installation scanners and scanning technology and networks Chapter 1 provides an overview of the 5000i scanner s features and parts Chapter 2 describes...

Страница 12: ...x 5000i Scanner Installation Guide...

Страница 13: ...ction as follows The power switch XE Power switch turns on the scanner and any other system components that are plugged into the scanner s internal power strip The READY switch XE READY switch starts...

Страница 14: ...urned over and sent to the wait station At this point the software application determines where the form should go If the system includes the optional transport printer XE Transport printer then any i...

Страница 15: ...ot answered in this guide call NCS Pearson Customer Support Before calling you should Know your Customer ID Number XE Customer ID number your XE Serial number scanner scanner s serial number and the s...

Страница 16: ...problem This helps ensure that you will have all the details you need when you talk to an analyst Note all error messages that appear on your computer s screen Write down any error messages that are r...

Страница 17: ...Chapter 1 Scanner Overview Page 5...

Страница 18: ...ardware and accompanying documentation as listed below Hardware Computer with SVGA monitor keyboard mouse and furniture standalone only Documentation Manufacturer s user manuals A model 5000i image sc...

Страница 19: ...cus 11 Run the Normalize and Calibrate Utility on the scanner 12 Run sample application using Image ScanTool 13 Power off the system The above installation sequence and the following instructions serv...

Страница 20: ...ments i XE Installation site checkout Heat dissipation requirements dissipation is 5300 5500 BTU hr Check that the circuit XE Installation site checkout Power strip XE Power strip from the power sourc...

Страница 21: ...the packing materials blocks of styro foam located between the printer deck and printer cover holds the printer cover in place and between the sliding tray for the PC and interior bulkhead prevents th...

Страница 22: ...aving a duration of between 1 nanosecond and 5 milliseconds Limits No surge or sag shall exceed 15 of the normal rated voltage However the surge or sag shall be considered acceptable provided its ampl...

Страница 23: ...or the 5000i system must be provided If possible route a dedicated ground conductor XE Conductor Ground dedicated between the main power panel and the 5000i system branch circuit with the dedicated fe...

Страница 24: ...ence outlet t See Convenience outlet switched convenience outlet XE Convenience outlet switched XE Electrical outlet convenience t See convenience outlet i XE Outlet convenience t See Convenience outl...

Страница 25: ...he circuit neutral conductor XE Conductor Neutral XE Neutral conductor t See Conductor neutral and the isolated ground conductor must be less than 2 1 ohms With circuit power on and all 5000i system c...

Страница 26: ...is power panel should be dedicated at the scanner this circuit will also service the computer and monitor and there should be at least one additional dedicated circuit for each additional scanner Addi...

Страница 27: ...t bed motor off unless otherwise directed by the procedure The 5000i scanner is equipped with four power XE Power supply Checkout procedures supplies They are 914 022 769 12V 250W Power Supply 914 022...

Страница 28: ...CAB Pin Location Top LED Mother Board Pin Location Acceptable Range 5V XE Logic power supply t See power supply 5V logic J5 3 4 95 to 5 20V DC 15V J5 1 15 0 to 15 20V DC 15V J5 2 15 0 to 15 20V DC Gro...

Страница 29: ...rs Power Supply adjusted to 12 5V XE Power supply 12 5V voltage XE Power supply 12 5V logic Voltages 5V LED Power Supply 5V XE Power supply 5V logic Voltages and 15V Logic Power Supply XE Power supply...

Страница 30: ...Boost Voltage Tiger040 Figure 2 1 Location of the Power Supplies 5V Adjustment 15V Adjustment 15V Adjustment Logic Power Supply 5V Adjustment LED Power Supply 12 5V Adjustment DC Output Solenoid and...

Страница 31: ...Chapter 2 Scanner Installation Page 19...

Страница 32: ...he following pages CAUTION The monitor and printer power cords should be plugged into AC wall outlets or a power strip located outside the scanner There may be situations where you are installing addi...

Страница 33: ...1 Use your fingers or a screwdriver to remove the screw knurled knob at the rear of the computer center top and lift off the cover Some models have green plastic covered screws and some have two screw...

Страница 34: ...d 3 5 and Table 3 1 at the end of this chapter 1 Install the computer power cord Attach the power cord connector to the back of the computer Ensure that the other end is plugged into the scanner s pow...

Страница 35: ...d the mouse Instructions for assembling the work table are provided by the manufacturer Monitor and Keyboard Place the monitor the keyboard and the mouse on the work table The monitor the keyboard and...

Страница 36: ...inet There is a LINE PRINTER NETWORK connector on the bottom left side of the cabinet Only the LINE PRINTER connector is used in a standalone configuration tiger021 KEYBO ARD MOUSE MONITOR LINE PRINTE...

Страница 37: ...g 1 Use your fingers or a screwdriver to remove the screw knurled knob at the rear of the computer center top and lift off the cover Some models have green plastic covered screws and some have two scr...

Страница 38: ...Ensure that the SIMMs on the Catgut II board are fully seated Page 26 5000i Scanner Installation Guide...

Страница 39: ...s 3 4 and 3 5 and Table 3 1 at the end of this chapter 1 Install the computer power cord Attach the power cord connector to the back of the computer Ensure that the other end is plugged into the scann...

Страница 40: ...the computer flat on the shelf coil any extra cabling under the computer shelf and close the rear panels Monitor and Keyboard Place the monitor on top of the scanner on the right hand side Figure 3 3...

Страница 41: ...ing the cable to the system verify the following The scanner is positioned in the appropriate location The network cable is installed The 5000i and peripherals are turned off The cable is in good cond...

Страница 42: ...tion of the monitor keyboard mouse cameras power network and printer optional cables to the appropriate connectors on the boards located inside the scanner Figure 3 4 The PRTCON NETCON and KEMCON boar...

Страница 43: ...y connected to the appropriate boards Because the computer is shipped separately you must install the computer and then make the necessary cable connections Chapter 3 Computer and Peripherals Installa...

Страница 44: ...s INPUT POWER OUTLET STRIP CAMERA CONTROLLER BOARD Figure 3 5 Computer and PC Board Connections XE PC boards Table 3 1 Cable Part XE Cable part numbers Numbers and Connections Part Number Description...

Страница 45: ...opriate port on the back of the printer Plug the other end of the cable into the appropriate port labeled LINE PRINTER located on the lower left hand side of the scanner s back panel Network Printer X...

Страница 46: ...cable Bar Code to PC cable The 25 pin flat cable has been pre installed at NCS Pearson Manufacturing You need to locate the 9 pin D SUB end of the Bar Code to PC cable and plug it into the Com2 serial...

Страница 47: ...Chapter 3 Computer and Peripherals Installation Page 35...

Страница 48: ...Section E 2 System Software 5000i scanner system software is pre installed at NCS Pearson For information regarding this software XE Checkout Software refer to the following publications Image ScanTo...

Страница 49: ...You need to have 128 MB of paging space for the file server and 32 MB of paging space for each edit workstation Chapter 4 Scanner Checkout Page 37...

Страница 50: ...Transport bed Senses if the form is aligned and passes it between the read heads Bar code reader Reads bar codes on forms Turnaround station Sends the forms to the output hopper or the select stacker...

Страница 51: ...er position adjustment Bar code reader problem solving 8 Demonstrate how to run the Quick Check Utility See Quick Check Guide for the 5000i Scanner 9 Demonstrate how to run the Scanner Exerciser Utili...

Страница 52: ...Page 40 5000i Scanner Installation Guide...

Страница 53: ...upply voltage 12 Installation site checkout Power supply voltages 12 Dedicated circuit 6 Software 29 Environmental requirements 6 System verification 29 Heat dissipation requirements 6 Computer Physic...

Страница 54: ...ges 12 Power supply 12 5V logic Voltages 12 Power switch 1 Power wiring recommendations 10 Powering the system down 15 R READY switch 1 S Scanner installation Check the site 6 Check the voltage 8 Comp...

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