www.naturalchoicewater.com
L
imited
W
arranty
You’re Part of our Family
Thank you for choosing Natural Choice products. We work hard to
provide the highest quality products while also ensuring the highest customer
satisfaction. However, if you do experience a problem, we’re here to help.
Limited Warranty
Our Commitment to You:
Natural Choice warrants all parts to the original
purchaser to be free of defects in materials and workmanship under normal
use and within the operating specifications of the products, for a period of one
(1) year. For ION Drinking Water appliances, we provide an additional three
(3) year Limited Warranty on the hot water system, and a five (5) year Limited
Warranty on the sealed refrigeration system. This Limited Warranty covers
defective parts only.
How to Get Assistance:
If the product fails to perform correctly, and service
is required, you should contact the dealer or retailer that sold or leased the
product to you. In the event of a lease from a third party, you will need to
follow the terms and conditions of that lease.
If you need further assistance, call us at 1-800-547-7726 (internationally at
+1-815-874-4444) and our trained Technical Support team will help you
resolve the issue over the phone. When you call, please be ready to provide
the Serial Number of the product. Depending on the problem, we can ship
replacement parts and repair instructions for an Authorized Dealer or licensed
plumber to properly repair.
What's Not Covered:
Replacement filters and maintenance parts; all labor
charges, including but not limited to, services related to installation, adjustment,
removal, replacement, maintenance, and/or repair of the product or its
components; and incidental and consequential damages (see below).
Do not use with water that is microbiologically unsafe or of unknown quality
without adequate disinfection before or after the system.
The Manufacturer
does not know the characteristics of your incoming water supply. The quality
of your water supply varies over time, and with different geography. This
Limited Warranty does not cover malfunctions of products due to tampering,
misuse, alteration, lack of regular maintenance, misapplication, fouling due to
local water supply characteristics, scaling from hardness minerals, or improper
plumbing external to the product.
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