Page 18
Natcomm
TROUBLESHOOTING LOCK CONTROL
The DS6 Relays are Dry Contacts, rated at 12V/1A.
If you are having trouble controlling the LOCK or GATE STRIKE, please trouble-
shoot by using the following procedure:
1.
Test that you receive the correct voltage across the BROWN and ORANGE (Lock
1) and BLUE and WHITE (Lock 2) terminals of the supplied connection box, as soon
as ** and/ or *2 is pressed.
2.
If the correct voltage is not present investigate all wiring to and from your lock and
power source.
3.
If the correct voltage is present, short across the two terminals and your electric
lock should operate.
If your lock still does not operate, there will be a problem with wiring between your
power supply, electric lock and connection box.
If your lock operates, then the problem is located in the wires of the connection box,
the RJ to RJ lead connecting to the DS6 unit or the relay within the DS6 unit itself. If
possible, please bypass the connection box and the RJ to RJ lead connecting to the
DS6 unit by feeding the two power supply wires of the electric lock into an RJ45 plug
in positions 2 & 7 (Lock 1) or 1 & 8 (Lock 2).
If the lock then works with **, then the problem is in the connection box or the RJ to
RJ lead connecting to the DS6 unit.
If the lock still does not work with **, then the problem would appear to be within the
DS6 unit.
4.
Electromagnetic Interference (EMI) caused by SWITCH MODE POWER
SUPPLIES and some low end UPS units (Uninterruptable Power Supplies) can
prevent the ** touch tones from being detected by DS6. TURN OFF all SWITCH
MODE POWER SUPPLIES located near the DS6 controller to test for Interference
and relocate any offending device. If the DS6 Power Supply is connected to an
Uninterruptable Power Supply, remove it and test if the problem is resolved.
IMPORTANT NOTE - You must not use the Power Adaptor supplied with DS6 to
power your Door Lock or Strike.
Please call 07 5596 5128 for additional assistance.
