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Limited Warranty Statement

Limited Warranty Statement

accept liability beyond the remedies provided for in this 
limited warranty or for any special, indirect, consequential 
or incidental damages, including without limitation, any 
liability for third party claims against you for damages.  
Multicom’s maximum liability will be no more than the 
amount paid for the product that is the subject of the claim. 
The laws of some jurisdictions do not allow the disclaimer of 
consequential damages.  Under such circumstances, the 
limitations and disclaimers herein shall be to the greatest 
extent permitted by law.

This warranty contains the entire warranty and shall be in 
lieu of any and all other warranties, whether express or 
implied, including without limitation, implied warranties and 

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purpose, statutory or otherwise.  This disclaimer of warranties 
and limited warranty is governed by the laws of the New 
South Wales, Australia. 

Multicom will not be responsible for any custom fees, or 
taxes that may be due.  For those jurisdictions where the 
legal minimum warranty exceeds the Multicom warranty 
period, this warranty will be equally extended to meet such 
legal minimum requirement. 

Multicom does not install or connect the products, which 
may be used in conjunction with other products not 

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guarantee or warrant the performance of the security 
system.  Multicom will not be responsible for circumstances 
resulting from the product’s inability to operate.  Your 
security system should be considered as one of many 
tools available to reduce risk and/or damage caused by 

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are not limited to, access controls, lock products, insurance 

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sprinkler systems.  

We strongly recommend that your security 

alarm system be tested and maintained on a regular basis

and that you stay aware of new and improved Multicom 
products and developments. 

BEWARE:

 Dealers, installers and/or others selling, distributing 

or advertising Multicom product(s) are not authorised to 
modify this warranty or make any additional warranties 

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without the written approval from Multicom. 

Multicom may change the terms of its limited warranty, 
without notice, at its discretion. 

WARNING: 

Due to limitations of Alarm Systems, Multicom 

cannot guarantee the performance of the security system 
and shall not be responsible for circumstances resulting from 
the product’s inability to operate.  It must be understood 
that while your Multicom product is highly advanced and 
secure, it only forms part of your total security installation 

Содержание NTD

Страница 1: ...NEWTECHNOLOGYDIALLER INSTALLERMANUAL Document Version 1 1 Australia New Zealand Only...

Страница 2: ...Descriptions 42 Event Default Table 42 Fault Outputs 42 Format Template NTD Alarm Messages 44 Appendix A 50 Quick Troubleshooting guide 50 Limited Warranty Statement 54 RELAY COM 12V GND INPUT INPUT C...

Страница 3: ...ommunicator that enables DTMF alarm signals to reliably communicate over Broadband Networks such as ADSL Naked DSL NBN VoIP lines and Ethernet True Intelligent Plug Play with additional Program option...

Страница 4: ...the included Velcro strip to the back of the Multicom NTD to mount or place the box in the desired location Choose one of the following mounting options OPTION 1 Mounting or placement inside the exis...

Страница 5: ...uxiliary power on the alarm panel greater than 300mA connect to a MCPS12 power supply available VHSDUDWHO RU D HG 9GF SRZHU VXSSO 300mA 3 Connect to Panel Connect the PANEL connection on the NTD to th...

Страница 6: ...er immediately on PSTN COMM fail Connect the alarm panel s relay output to one of the Multicom s Zone Inputs then ensure that the zone is enabled See Option 30 Multicom NTD 5 Interconnect Multicom Rel...

Страница 7: ...DVH consult the Pairing the Multicom Inteliswitch section 7R FRQ UP RSHUDWLRQ press the AUX button on the NTD and ensure the Inteliswitch power cycles 6 Connect to the Network Connect the ETH connecti...

Страница 8: ...ates open close etc This may be used to arm disarm from Multicom smartphone apps See Option 38 Multicom NTD 9 Activate the Panel To enable your Multicom NTD Communicator on the network complete the co...

Страница 9: ...ct as a network connection status guide turning on from left to right showing which step the NTD is up to in it s connection to the network On successful connection all LED s will illuminate They also...

Страница 10: ...18 19 Hardware Diagram Hardware Diagram Hardware Diagram Refer to the next section Hardware Diagram Descriptions for descriptions of each component shown in this diagram...

Страница 11: ...RO IXQFWLRQV DFK UHOD FDQ DOVR KDYH VSHFL F HYHQWV WULJJHU WKH UHOD 5HIHU WR SURJUDPPLQJ RSWLRQ 4 Comms Fault R1 NO R COM Relay 1 is programmed as a communications fault relay If there is no communica...

Страница 12: ...ox alarm panel box A Multicom Inteliswitch 433 925 Mhz device is provided to allow wireless power cycling of your modem router during Internet network outages Please contact Multicom for further detai...

Страница 13: ...e required rate SOLID RED Communication unable to connect FLASHING FAST Communicating FLASHING SLOW Attempting to establish communications OFF Establishing communication FRQ JXULQJ GHYLFH 14 Fault LED...

Страница 14: ...ED3 3 DGGUHVV KDV FRQ JXUHG D connection on the local network to a network device static or DHCP LED4 UDP socket open LED5 UDP response received LEDSCROLL Successful Poll and response Pairing the Mult...

Страница 15: ...ress the button on the Multicom Inteliswitch until the blue LED DVKHV VORZO 5 seconds 4 4 Press the button on the Multicom Inteliswitch again until the blue LED DVKHV TXLFNO seconds 5 Press the AUX bu...

Страница 16: ...a busy tone Enter the default Program Access Code 1345 followed by When a successful code is entered you will hear a dial tone You are now in the program mode eg 1345 See Option 40 to change the Prog...

Страница 17: ...and commissions Multicom alarm communicators TechTools uses a TechCode to identify who has access to which devices Download Register 6 Download the app from iTunes or Google Play Store Visit http bit...

Страница 18: ...er required reporting details for the device and press the Activate button 3 Upon successful commisioning you will receive the alert Panel has been activated successfully Programming the Device 1 Once...

Страница 19: ...Alarm Messages Default 18095099900 2 0 X X X X X X X This is the default base Contact ID message refer to the Format Template NTD Alarm Messages table for individual alarms Poll Fail Detection Delay...

Страница 20: ...COMM s fail event B Aux alarm event Batt AC C External alarm Zone1 2 and tamper Each event can be mapped to 0 Not Mapped 1 Relay 1 2 Relay 2 Contact ID Event enable disable Default 1011 3 9 A B C D To...

Страница 21: ...10 1 1 2 Ethernet Subnet Mask Default Blank 5 8 A B C D OORZV RX WR FRQ JXUH WKH WKHUQHW 6XEQHW PDVN for the Multicom Where A B C D is the subnet mask Example to assign the Multicom subnet mask to 255...

Страница 22: ...smitter Enabled 10 minutes Poll Fail NA Relay 2 Disabled 90 seconds Fault Outputs There are four mapping options for the 2 on board relays 1 Not Mapped The relays are able to be remotely controlled vi...

Страница 23: ...ltage has been outside normal operating limits for the programmed period of time GSM Fault Alarm 18X95099907 GSM has not been connected to the network for the programmed period of time You will need t...

Страница 24: ...interval Poll Alarm 18X95099912 Unable to poll for the programmed period of time PGM Update 18X95099913 Remote software update ODUP EXIIHU 2YHU RZ 18X95099914 The NTD has previously had too many conta...

Страница 25: ...rts power cycling the Multicom Power Point It will restore once Ethernet is restored Power Fault 18X95099919 Stable input voltage has not been detected for the programmed period of time Example TAMPER...

Страница 26: ...to describe and resolve networking failures Logo LEDs Issue Solution LEDs Off Ethernet has been disabled on this device Contact the 24 hour Activations Centre on 1300 603 704 or 61 2 8787 9872 to ena...

Страница 27: ...networking equipment Ensure inbound outbound UDP ports 5000 to 5010 are open on the networking device UHZDOO URXWHU RU VZLWFK QVXUH DFFHVV WR WKH internet is available LED 4 A response has not been re...

Страница 28: ...RSWLRQ UHSDLU RU UHSODFH ZLWKRXW FKDUJH WKRVH DXWKRULVHG UHWXUQHG LWHPV LW QGV defective Please note that this warranty does not cover any software products which are licensed under terms of a separat...

Страница 29: ...roducts which may be used in conjunction with other products not PDQXIDFWXUHG E 0XOWLFRP WKHUHIRUH 0XOWLFRP FDQQRW guarantee or warrant the performance of the security system Multicom will not be resp...

Страница 30: ...such as Voice Over Internet Protocol VoIP that converts the voice signal from your telephone to a digital signal travelling over the Internet you should be aware that your alarm system may not functio...

Страница 31: ...software on any other medium except DV VSHFL FDOO SURYLGHG LQ WKH OLFHQVH DJUHHPHQW 7KH OLFHQVHH may make one copy of the software for backup purposes No part of this publication may be reproduced st...

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