mpec SA380-IT, Руководство пользователя

Страница: 56 / 74

5 Wireless Operator Displays the connection state of the
modem:
Blank: Modem not configured.
Waiting for Modem: The SA380-IT is
waiting for the modem to power-up.
Searching: The modem is searching for an
operator.
Operator Name: When registered with an
operator, the operator name, and GSM
signal strength is displayed.
Signal Strength:
Bars Meaning
1
Poor - Requires improvement
2
OK - May struggle at times
3
Good - No action required
4 Excellent - No action required
6 Wireless IP The IP address obtained by the modem for
the GPRS data session:
Blank: GSM modem off or not registered
with a carrier.
0.0.0.0: Unable to create a GPRS session.
Valid IP Address: GPRS session
successfully established.
7 Ethernet IP The SA380-IT does not support DHCP, and
can therefore not request an IP from
another device.
The Ethernet IP address is "static" and
assigned by the user through configuration.
It is the configured IP address that is
displayed here.
8 Queued Events How many data events are awaiting
transmission to the server.
9 Temperature Internal temperature of the SA380-IT.
10 Run Time How long the SA380-IT has continuously
operating since last reboot.
Connection Troubleshooting:
For a GSM connection:
Check the correct configuration for the SIM. (APN, Username, Password)
Check that GSM signal strength is sufficient. (2 or more bars)
Check that the modem has registered. (operator name displayed)
Check that a GPRS session is active. (Wireless IP Address obtained)
Check that the SIM is activated, with the correct APN enabled. (with carrier)
For an Ethernet connection:
Check that the Ethernet settings are correct. (IP address, subnet, gateway and DNS entries)
Check that GSM has been disabled. (APN is blank)
Check wiring.
Check "upstream" routing equipment and settings.
In both instances:
Check that the server settings are correct. (Correct URL and protocol)
Check that the server is contactable. (with company IT support)