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10 DISTURBANCES
72
Rev. 07/2013
10.5
Returning Equipment for Repair / Inspection
To return the device for repair and inspection, obtain a return form and return number from
MOTORTECH.
Fill out the return form completely. The completely filled out return form guarantees fast,
uncomplicated processing of your repair order.
Send the device and the return form to one of the two addresses below or to the nearest
MOTORTECH representative:
MOTORTECH GmbH
Hogrevestrasse 21–23
29223 Celle
Germany
Tel.
+49 51 41 - 93 99 0
Fax
+49 51 41 - 93 99 98
www.motortech.de
[email protected]
MOTORTECH Americas, LLC
1400 Dealers Avenue, Suite A
New Orleans, LA 70123
USA
Tel.
+1 504 355 4212
Fax
+1 504 355 4217
www.motortechamericas.com
[email protected]
10.6
Instructions for Packaging the Equipment
For return shipment, equipment should be packaged as follows:
–
Use packaging material that does not damage the equipment surfaces.
–
Wrap the equipment with sturdy materials and stabilize it inside the packaging.
–
Use sturdy adhesive film to seal the packaging.
–
The stepper motor card must be packed within an ESD protective foil.