Moore Industries SDY, Руководство пользователя

Страница: 20 / 25

SDY
20 The Interface Solution Experts
PC-Programmable Signal
Isolator/Converter with Display
Customer Support
Moore Industries is recognized as the industry
leader in delivering top quality to its customers in
products and services. We perform a battery of
stringent quality assurance checks on every unit
we ship. If any Moore Industries product fails
to perform up to rated specifications, call us for
help. Our highly skilled staff of trained technicians
and engineers pride themselves on their ability to
provide timely, accurate, and practical answers to
your process instrumentation questions. Factory
phone numbers are on the back cover.
If problems involve a particular SDY, there are
several pieces of information you can gather before
you call the factory that will help our staff get you
answers more efficiently. When you call, please
have:
• The model number of the unit in question.
• The serial number of the unit in question.
• The job number (if available).
• The purchase order under which the unit was
shipped (if available).
Operation
Once programmed, calibrated, installed, and
supplied with the correct power, SDY transmitters
begin to operate. Depending upon environmental
conditions, they can be expected to continue to
operate unattended for extended periods of time.
Maintenance
Moore Industries suggests you perform a quick
check for terminal tightness and general unit
condition every 6-8 months. Always adhere to any
site requirements for programmed maintenance.
Troubleshooting
If a transmitter’s performance begins to deteriorate
noticeably and a physical check of the installation
uncovers no adverse conditions or damage, remove
the unit from service and perform the calibration
procedures listed earlier in this manual. Check in
particular the Trim Output procedure.
Getting Help
The SDY Configuration Program is equipped with a
context-sensitive help system that you can activate
at any time while using the PC Configuration Soft -
ware.
To enable Help, click on “Help” in the window on the
bottom edge of the Configuration Screen.
Click on the portion of the screen that you would
like more information about.
For more help, click on the “About” button in the
lower-right corner of the screen. This will display
the telephone numbers at which you can contact
Moore Industries’ trained staff of Customer Service
Technicians for assistance.