7
MOEN LIFETIME LIMITED WARRANTY
CONSUMER INFORMATION
Moen products have been manufactured under the highest standards of quality and workmanship. Moen
warrants to the original consumer purchaser for as long as the original consumer purchaser owns their home
(the “Warranty Period” for homeowners), that this faucet will be leak and drip-free during normal use and all
parts and finishes of this faucet will be free from defects in material and manufacturing workmanship. All other
purchasers (including purchasers for industrial, commercial and business use) are warranted for a period of 5
years from the original date of purchase (the “Warranty Period” for non-homeowners).
If this faucet should ever develop a leak or drip during the Warranty Period, Moen will FREE OF CHARGE
provide the parts necessary to put the faucet back in good working condition and will replace FREE OF CHARGE,
any part or finish that proves defective in material and manufacturing workmanship, under normal installation,
use and service. Replacement parts may be obtained by calling 1-800-289-6636 (Canada 1-800-465-6130),
or by writing to the address shown. Proof of purchase (original sales receipt) from the original consumer
purchaser must accompany all warranty claims. Defects or damage caused by the use of other than genuine
Moen parts are not covered by this warranty. This warranty is applicable only to faucets purchased after
December 1995 and shall be effective from the date of purchase as shown on purchaser’s receipt.
This warranty is extensive in that it covers replacement of all defective parts and finishes. However, damage
due to installation error, product abuse, product misuse, or use of cleaners containing abrasives, alcohol or
other organic solvents, whether performed by a contractor, service company, or yourself, are excluded from this
warranty. Moen will not be responsible for labor charges and/or damage incurred in installation, repair or
replacement, nor for any indirect, incidental or consequential damages, losses, injury or costs of any nature
relating to this faucet. Except as provided by law, this warranty is in lieu of and excludes all other warranties,
conditions and guarantees, whether expressed or implied, statutory or otherwise, including without restriction
those of merchantability or of fitness for use.
Some states, provinces and nations do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal
rights and you may also have other rights which vary from state to state, province to province, nation to nation.
Moen will advise you of the procedure to follow in making warranty claims. Simply write to Moen Incorporated
using the address below. Explain the defect and include proof of purchase and your name, address, area code
and telephone number.
Faucets made of leaded brass alloys may contribute small amounts of lead to water that is allowed
to stand in contact with the brass. The amount of lead contributed by any faucet is highest when the
faucet is new. The following steps may reduce potential exposure to lead from faucets and other
parts of the plumbing system:
• Always run the water for a few seconds prior to use for drinking or cooking
• Use only cold water for drinking or cooking
• If you wish to flush the entire plumbing system of water that has been standing in the pipes or
other fittings, run the cold water until the temperature of the water drops, indicating water coming
from the outside main
• If you are concerned about lead in your water, have your water tested by a certified laboratory in
your area
HELPLINE:
1 (800) BUY-MOEN
[289-6636]
In the U.S. call our toll free Helpline number
for answers to any product, installation, or
warranty questions.
In Canada:
Toronto: 905-829-3400;
Rest of Canada: 1-800-465-6130
In Mexico:
(84) 88-08-26, 88-08-27,
o 91-800-84-345
