MKS 275420-1-GQ-T-00011, Инструкция по эксплуатации

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Series 275 Convectron Module with DeviceNet
Instruction Manual - 275502 45
7.1 Service Guidelines
Service and Maintenance
Some minor problems are readily corrected on site. If the product requires service, contact the MKS
Technical Support Department at +1-833-986-1686. If the product must be returned to the factory
for service, request a Return Material Authorization (RMA) from MKS. Do not return products without
first obtaining an RMA. In some cases a hazardous materials disclosure form may be required. The
MKS Customer Service Representative will advise you if the hazardous materials document is
required.
When returning products to MKS, be sure to package the products to prevent shipping damage.
Shipping damage on returned products as a result of inadequate packaging is the Buyer's
responsibility.
For Customer Service / Technical Support:
MKS Global Headquarters
2 Tech Drive, Suite 201
Andover MA, 01810 USA
Phone: +1-833-986-1686
Email: insidesales@mksinst.com
Visit our website at www.mksinst.com
Because the 275 Mini-Convectron Module contains static-sensitive electronic parts, the following
precautions must be followed when troubleshooting:
•
Use a grounded, conductive work surface. Wear a high impedance ground strap for personal
protection.
•
Use conductive or static dissipative envelopes to store or ship static sensitive devices or printed
circuit boards.
•
Do not operate the product with static sensitive devices or other components removed from the
product.
•
Do not handle static sensitive devices more than absolutely necessary, and only when wearing a
ground strap.
•
Do not use an ohmmeter for troubleshooting MOS circuits. Rely on voltage measurements.
•
Use a grounded, electrostatic discharge safe soldering iron.
Chapter 7