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Mitsubishi Netcom User Manual

Rev 3 02/24/2009

1

1. What is a Netcom?

A Netcom is a standalone UPS peripheral used for UPS monitoring, event management,

SNMP interfacing, and critical event notification. It consists of a small computer with a serial
interface for connecting to and communicating with a UPS, and an Ethernet interface for
connecting to your local network. The Netcom has its own embedded web server to allow you to
monitor the status of the UPS using a Web browser. Event management is also configured and
performed on the Web Server. It supports the Simple Network Management Protocol (SNMP) for
integration with a Network Management System and Telnet for configuration.

You can configure the Netcom to perform appropriate actions when an event is detected

including email and remote computer shutdown. The included

Remote shutdown agent

runs on

one or more remote computers and communicates with the Netcom to allow remote shutdown of
up to 24 computers powered by the UPS. An optional component, the

Netcom Forwarder

, runs

on a remote computer to allow the Netcom to shut down additional computers.

2. Who do I Contact For Technical Support?

Contact the Technical

Support group for help configuring and using Netcom or any Mitsubishi UPS product

Phone 724-778-5111

Fax 724-778-3146

Email [email protected]

Web

http://www.meppi.com

3. What are the System Requirements for Netcom?

The Netcom runs as a standalone unit. It includes a 120-volt AC power source, and a

DE9 to RJ45 communications cable for connecting to the UPS. A standard network cable for
connecting to the local Ethernet network must be provided.

3.1 Operating System Requirements

The remote shutdown agents will run on the following operating systems:

Windows 2000
Windows 2003
Windows XP
Linux Red Hat 7.3, 8.0
Red Hat Enterprise 2.1 ES (update 5), 3.0 ES (update 4)
SLES 9.0
HP-UX 11.0, 11i v1, 11i v2
Sun Solaris 8
Novell Netware 6
IBM AIX 4.3, 5.2
Mac OS X

3.2 Web Browser Requirements

Supported web browsers include:
Internet Explorer 6.0 or higher
The Netcom requires Macromedia Flash 6.0 or higher.

3.3 Special Requirements for Web Browsers

In some instances, the caching on a Web Browser can cause the current page not to be

updated while navigating on the Netcom user interface. For example, while viewing the Event Log
Page you might click on the

Variables

menu option but still see the

Event Log

page. If this

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Содержание Netcom 2

Страница 1: ...Mitsubishi Netcom 2 User Manual Version 3 ...

Страница 2: ...9 Network Setup Page 15 7 10 Setup IP Configuration Page 16 7 11 HTTP Setup Page 17 7 12 Setup LDAP Servers Page 18 7 13 Setup SNMP Page 19 7 14 SNMP Receivers Page 20 7 15 Setup Users Page 21 7 16 Setup Email Alerts Page 22 7 17 Setup Time Page 23 7 18 Syslog Servers Page 24 7 19 Preferences Page 25 7 20 Restart Page 26 8 Remote Shutdown Agents 27 8 1 Installing the Remote Shutdown Agent 27 8 1 1...

Страница 3: ...tional computers 2 Who do I Contact For Technical Support Contact the Technical Support group for help configuring and using Netcom or any Mitsubishi UPS product Phone 724 778 5111 Fax 724 778 3146 Email DiamondLink meau mea com Web http www meppi com 3 What are the System Requirements for Netcom The Netcom runs as a standalone unit It includes a 120 volt AC power source and a DE9 to RJ45 communic...

Страница 4: ...in the Properties dialogue Press the Settings button to bring up the Firewall dialogue Go to the Exceptions tab and click the Add Port button For Name enter Netcom Web Port and for Port Number enter 80 Press the OK button You now will be able to access the Netcom web port through the Windows XP Firewall 4 How do I Configure the Netcom 4 1 Installing the Netcom Utilities The Netcom CD contains the ...

Страница 5: ...d is ready for Internet connectivity 5 How do I Update the Netcom Firmware Configuration Upgrade The upgrade will need to be performed on ALL Netcoms The Netcom firmware is uploaded on the unit before it is shipped but this is only a base version 1 Open SineticaTFTPclient exe on the Netcom CD 2 In the File Settings group select APPLICATION UPGRADE from the File Transfer Type drop down list 3 In th...

Страница 6: ...009 4 7 If the Netcom is going to be communicating with a 2033A or 9700 the protocol will have to be selected This is done in the HyperTerminal session by typing ups m Figure 2 SineticaTFTPcliet exe The Netcom is ready to be connected to the UPS ...

Страница 7: ...5 connector is inserted into the terminal identified as UPS A network cable must be inserted into the Network receptacle The Netcom requires a 120 volt AC power outlet that is UPS protected If this is not available an internal DC power supply can be purchased from Mitsubishi for the 9800 2033G and 9900 series all other UPS s must use a external power supply Please contact your sales representative...

Страница 8: ... 2009 6 Username admin Password admin This Login Page shown in figure 3 is used for logging into the Netcom The default Username is admin Password default is admin This can be changed at the Setup users page along with several security options ...

Страница 9: ...Mitsubishi Netcom User Manual Rev 3 02 24 2009 7 7 2 UPS Status Page Figure 4 UPS Status Page Click on UPS in top right corner and UPS Status to view UPS input voltage output voltage and output load ...

Страница 10: ...tion Page Figure 5 Identification Page Click on the Identification menu option to display the UPS serial number UPS serial number contact name contact email contact phone number and battery information This information is input at the Agent Setup menu see figure 8 ...

Страница 11: ...ariables Page Click the Variables menu option to display the variables page This page displays a list of the available UPS variables There are some variables that will not be displayed depending on the unit that is being monitored The list of variables will vary from unit to unit ...

Страница 12: ...ts received from the UPS The events can be sorted by month year and order of occurrence by selecting the View Event When an event occurs it will be written to the event log with a date time stamp When the event is cleared alarm removed it will be written to the event log in the format event removed where event is the name of the event being cleared Click the Clear Log button to clear the event log...

Страница 13: ...8 UPS Configuration Page The Agent Setup Netcom page is where the UPS name serial number contact name contact email and contact phone number can be inserted The battery install date is inserted into this field for battery age calculation that is available on the UPS Identification page ...

Страница 14: ...al Rev 3 02 24 2009 12 7 7 UPS Nominal Values Page Figure 9 UPS Nominal Values The UPS Nominal Values page is were the UPS nominal values can be changed This information can be found in the UPS Owners Technical for nominal values ...

Страница 15: ...Mitsubishi Netcom User Manual Rev 3 02 24 2009 13 7 8 UPS Shutdown Setup Page Figure 10 UPS Shutdown setup ...

Страница 16: ...ton and enter a runtime threshold in minutes When the estimated runtime falls below the threshold value a shutdown message will be sent to all listed systems Note Not all UPS support the estimated runtime variable On Battery Click the On Battery radio button When the UPS goes on battery a shutdown message will be sent to all listed systems Shutdown on Low Battery Click the Enable check box to enab...

Страница 17: ...er Manual Rev 3 02 24 2009 15 7 9 Network Setup Page Figure 11 Network The Network Setup Overview page displays the systems name MAC address serial number firmware version System uptime IP information and user information ...

Страница 18: ...ion At the Setup IP Configuration page the System name IP address Subnet Mask Gateway and Config Protocol can be change Check with your IT administrator for recommended settings The Config Protocol can be set to static Dynamic Host Configuration Protocol DHCP or Bootstrap Protocol Bootp by using the drop down box ...

Страница 19: ...2 24 2009 17 7 11 HTTP Setup Page Figure 13 HTTP security The HTTP protocol function can be set by selecting the radio button The unsecured port can be changed but check with your IT administration and Network firewalls for proper settings ...

Страница 20: ... Servers Lightweight Directory Access Protocol LDAP has four options that are enabled by the drop down box and two optional servers The drop down box has Disable Primary Secondary and both Your IT administration will be able to provide the necessary information for this function to be used if needed ...

Страница 21: ... management stations that must access the units SNMP function must be entered at this page For each Network Management Station the following must be entered NMS IP Address Enter the IP address for the NMS Community Enter the SNMP community string the NMS will use Contact your system administrator for details NMS The read only access permits the network management station to use only GET commands T...

Страница 22: ... here for up to ten Network Management Stations Any machine which will be required to receive SNMP traps sent from this unit must be entered here Receive traps Enabled setting allows the specified NMS to receive the units standard range of traps Receive traps Enabled incl Auth fails will cause the unit to issue traps if an unauthorized IP address attempts to access the units SNMP functions ...

Страница 23: ... 17 Setup Users The Setup Users page sets the permission for up to 20 users with three types of permissions Administration level allow access to change all setting Controller level allows configuration settings to be viewed Viewer level allows configuration settings to be viewed ...

Страница 24: ...numeric pages when a UPS event occurs The Netcom uses your local email server to send the email page You must set the following values contact your network administer if you are unsure as to the values to use The SMTP relay server enter the IP address of the local email server The Netcom will use this server to send the email page The From Address is the information that will appear in the subject...

Страница 25: ...n the Setup Time Setting page the date and time of the Netcom is set This date is used for the calculation of the battery life The Simple Network Time Protocol SNTP function can be used to synchronize the Netcom with your network contact your network administrator for more information of this function ...

Страница 26: ...009 24 7 18 Syslog Servers Page Figure 20 Syslog Servers The Setup Syslog servers feature is not currently implemented therefore we do not support this function at this time If this function is needed please contact Mitsubishi Technical Support ...

Страница 27: ...tup Preferences page is used to set the default page of the Netcom This page allows the user to set the page that will be displayed after the initial log in session The default page and user session timeout options are set using the drop down box The temperature scale in a function not used by the UPS ...

Страница 28: ...e unit s runtime and will restart the Netcom The reset to factory defaults will reset many of the Netcom s setting if this option must be performed record all values The IP address will have to be reset when resetting to factory defaults but the Netcom will allow access one time after the reset to set the IP information ...

Страница 29: ... mode In redundant mode the computer will only be shut down when all configured systems have sent a shutdown message To set up the remote shutdown agent to be managed by redundant systems click the radio button labeled This agent will be managed by redundant servers 7 Check the Netcom checkbox by the Netcom s IP address 8 1 2 Linux Perform the following steps to install the remote shutdown agent o...

Страница 30: ...u will then be asked the same questions about the redundant Netcom 8 1 4 Solaris Perform the following steps to install the remote shutdown agent on Solaris 1 Insert the CD 2 Mount the CD 3 Browse to the location of the Linux Management Server and run install 4 During the installation you will be asked if redundant management servers will manage the remote shutdown agent If you do not want to have...

Страница 31: ...le if the files were copied into a folder called Mitsubishi on the SYS volume the module would be loaded as follows SYS Mitsubishi PMCONFIG 4 After accepting the License Agreement you will be asked if redundant Management Servers will manage your remote shutdown agent If you do not want to have a redundant setup then answer n at this prompt The installation will then ask for the IP address of the ...

Страница 32: ...AX X OSX folder that was created 4 Run the following command Uninstall 8 2 Configuring the Remote Shutdown Agents from the Netcom Select the Shutdown Setup menu option from the Netcom user interface to configure the Netcom to shut down remote computers 9 Netcom Forwarder The Netcom is limited to shutting down 24 remote computers If there is a need to shut down additional computers you can use the ...

Страница 33: ...s a system shutdown 5 Click the OK button Repeat this process for each remote computer to be shut down To edit an existing agent select the agent from the list and click the Edit button Modify the agent and click the OK button to save the changes To delete an existing agent select the agent from the list and click the Delete Agent button Important The forwarder service must be restarted in order f...

Страница 34: ...A Appendix A RJ45 to DE9 connection RS232 Wiring Connections Netcom 2 to PC Com Port Netcom 2 PC RJ45 D sub Ground 1 5 RS232 RxD i p 2 3 TxD o p RS232 Do Not Connect 3 Do Not Connect 4 Do Not Connect 5 Do Not Connect 6 RS232 TxD o p 7 2 RxD i p RS232 Ground 8 5 ...

Страница 35: ...Tag OBJECT IDENTIFIER enterprises 13891 MitsubishiUPS OBJECT IDENTIFIER Tag 101 upsIdent OBJECT IDENTIFIER MitsubishiUPS 1 upsIdentManufacturer OBJECT TYPE SYNTAX DisplayString ACCESS read only STATUS mandatory DESCRIPTION The name of the UPS manufacturer upsIdent 1 upsIdentModel OBJECT TYPE SYNTAX DisplayString ACCESS read only STATUS mandatory DESCRIPTION The UPS Model designation upsIdent 2 ups...

Страница 36: ...ad write STATUS mandatory DESCRIPTION A string identifying the devices attached to the output of the UPS This object should be set by the administrator upsIdent 6 upsBattery OBJECT IDENTIFIER MitsubishiUPS 2 upsBatteryStatus OBJECT TYPE SYNTAX INTEGER unknown 1 batteryNormal 2 batteryLow 3 batteryDepleted 4 ACCESS read only STATUS mandatory DESCRIPTION The indication of the capacity remaining in t...

Страница 37: ...der the present load conditions if the utility power is off and remains off or if it were to be lost and remain off upsBattery 3 upsEstimatedChargeRemaining OBJECT TYPE SYNTAX INTEGER UNITS percent ACCESS read only STATUS mandatory DESCRIPTION An estimate of the battery charge remaining expressed as a percent of full charge upsBattery 4 upsBatteryVoltage OBJECT TYPE SYNTAX NonNegativeInteger UNITS...

Страница 38: ...egativeInteger ACCESS read only STATUS mandatory DESCRIPTION The number of input lines utilized in this device This variable indicates the number of rows in the input table upsInput 2 upsInputTable OBJECT TYPE SYNTAX SEQUENCE OF UpsInputEntry ACCESS not accessible STATUS mandatory DESCRIPTION A list of input table entries The number of entries is given by the value of upsInputNumLines upsInput 3 u...

Страница 39: ... mandatory DESCRIPTION The magnitude of the present input voltage 0 1 RMS Volt upsInputEntry 3 upsInputCurrent OBJECT TYPE SYNTAX NonNegativeInteger UNITS 0 1 RMS Amp ACCESS read only STATUS mandatory DESCRIPTION The magnitude of the present input current 0 1 RMS Amp upsInputEntry 4 upsInputTruePower OBJECT TYPE SYNTAX NonNegativeInteger UNITS Watts ACCESS read only STATUS mandatory DESCRIPTION Th...

Страница 40: ...le indicates the number of rows in the output table upsOutput 3 upsOutputTable OBJECT TYPE SYNTAX SEQUENCE OF UpsOutputEntry ACCESS not accessible STATUS mandatory DESCRIPTION A list of output table entries The number of entries is given by the value of upsOutputNumLines upsOutput 4 upsOutputEntry OBJECT TYPE SYNTAX UpsOutputEntry ACCESS not accessible STATUS mandatory DESCRIPTION An entry contain...

Страница 41: ... The present output true power watts upsOutputEntry 4 upsOutputPercentLoad OBJECT TYPE SYNTAX INTEGER UNITS percent ACCESS read only STATUS mandatory DESCRIPTION The percentage of the UPS power capacity presently being used on this output line the greater of the percent load of true power capacity and the percent load of VA upsOutputEntry 5 upsBypass OBJECT IDENTIFIER MitsubishiUPS 5 upsBypassFreq...

Страница 42: ...PositiveInteger upsBypassVoltage NonNegativeInteger upsBypassCurrent NonNegativeInteger upsBypassPower NonNegativeInteger upsBypassLineIndex OBJECT TYPE SYNTAX PositiveInteger ACCESS read only STATUS mandatory DESCRIPTION The bypass line identifier upsBypassEntry 1 upsBypassVoltage OBJECT TYPE SYNTAX NonNegativeInteger UNITS 0 1 RMS Volts ACCESS read only STATUS mandatory DESCRIPTION The present b...

Страница 43: ...rprise MIB definition for the device No two rows will have the same value of upsAlarmDescr since alarms define conditions In order to meet this requirement care should be taken in the definition of alarm conditions to insure that a system cannot enter the same condition multiple times simultaneously The number of rows in the table at any given time is reflected by the value of upsAlarmsPresent ups...

Страница 44: ...re agent startup the value of upsAlarmTime shall equal 0 upsAlarmEntry 3 upsAlarmID OBJECT TYPE SYNTAX INTEGER ACCESS read only STATUS mandatory DESCRIPTION A unique identifier for an alarm condition This value must remain constant upsAlarm 4 upsAlarmDESCR OBJECT TYPE SYNTAX DisplayString SIZE 0 63 ACCESS read only STATUS mandatory DESCRIPTION A reference to an alarm description object The object ...

Страница 45: ...ity power is lost upsWellKnownAlarms 4 upsAlarmTempBad OBJECT TYPE SYNTAX INTEGER ACCESS read only STATUS mandatory DESCRIPTION A temperature is out of tolerance upsWellKnownAlarms 5 upsAlarmInputBad OBJECT TYPE SYNTAX INTEGER ACCESS read only STATUS mandatory DESCRIPTION An input condition is out of tolerance upsWellKnownAlarms 6 upsAlarmOutputBad OBJECT TYPE SYNTAX INTEGER ACCESS read only STATU...

Страница 46: ...sWellKnownAlarms 11 upsAlarmUpsOffAsRequested OBJECT TYPE SYNTAX INTEGER ACCESS read only STATUS mandatory DESCRIPTION The entire UPS has shutdown as commanded upsWellKnownAlarms 12 upsAlarmChargerFailed OBJECT TYPE SYNTAX INTEGER ACCESS read only STATUS mandatory DESCRIPTION An uncorrected problem has been detected within the UPS charger subsystem upsWellKnownAlarms 13 upsAlarmUpsOutputOff OBJECT...

Страница 47: ...has been detected upsWellKnownAlarms 18 upsAlarmDiagnosticTestFailed OBJECT TYPE SYNTAX INTEGER ACCESS read only STATUS mandatory DESCRIPTION The result of the last diagnostic test indicates a failure upsWellKnownAlarms 19 upsAlarmCommunicationsLost OBJECT TYPE SYNTAX INTEGER ACCESS read only STATUS mandatory DESCRIPTION A problem has been encountered in the communications between the agent and th...

Страница 48: ... can indicate the presence of the testing in the alarm table if desired via a OBJECT TYPE macro in the MIB document specific to that implementation and are outside the scope of this OBJECT TYPE upsWellKnownAlarms 24 upsTest OBJECT IDENTIFIER MitsubishiUPS 7 upsTestId OBJECT TYPE SYNTAX OBJECT IDENTIFIER ACCESS read write STATUS mandatory DESCRIPTION The test named by an OBJECT IDENTIFIER which all...

Страница 49: ...upsTestResultsDetail OBJECT TYPE SYNTAX DisplayString ACCESS read only STATUS mandatory DESCRIPTION Additional information about upsTestResultsSummary If no additional information available a zero length string is returned upsTest 4 upsTestStartTime OBJECT TYPE SYNTAX TimeStamp ACCESS read only STATUS mandatory DESCRIPTION The value of sysUpTime at the time the test in progress was initiated or if...

Страница 50: ...ECT TYPE SYNTAX INTEGER ACCESS read only STATUS mandatory DESCRIPTION A test that is sufficient to determine if the battery needs replacement upsWellKnownTests 4 upsTestDeepBatteryCalibration OBJECT TYPE SYNTAX INTEGER ACCESS read only STATUS mandatory DESCRIPTION The system is placed on battery to a discharge level set by the manufacturer sufficient to determine battery replacement and battery ru...

Страница 51: ... That is there is no additional action at that time if upsShutdownType system and the system is already off Similarly there is no additional action at that time if upsShutdownType output and the output is already off When read upsShutdownAfterDelay will return the number of seconds remaining until shutdown or 1 if no shutdown countdown is in effect On some systems if the agent is restarted while a...

Страница 52: ...le but in no case shall this require more than the requested duration plus 60 seconds When read upsRebootWithDuration shall return the number of seconds remaining in the countdown or 1 if no countdown is in progress If the startup should occur during a utility failure the startup shall not occur until the utility power is restored upsControl 4 upsAutoRestart OBJECT TYPE SYNTAX INTEGER on 1 off 2 A...

Страница 53: ...OutputVoltage OBJECT TYPE SYNTAX NonNegativeInteger UNITS RMS Volts ACCESS read write STATUS mandatory DESCRIPTION The magnitude of the nominal output voltage RMS Volts On those systems which support read write access to this object if there is an attempt to set this variable to a value that is not supported the request must be rejected and the agent shall respond with an appropriate error message...

Страница 54: ...JECT TYPE SYNTAX INTEGER disabled 1 enabled 2 muted 3 ACCESS read write STATUS mandatory DESCRIPTION The requested state of the audible alarm When in the disabled state the audible alarm should never sound The enabled state is self describing Setting this object to muted 3 when the audible alarm is sounding shall temporarily silence the alarm It will remain muted until it would normally stop sound...

Страница 55: ...ast trap that was sent upsTrapInfo 1 trapDescription OBJECT TYPE SYNTAX DisplayString SIZE 0 63 ACCESS read only STATUS mandatory DESCRIPTION A string identifying the event for that last trap that was sent upsTrapInfo 2 UPS Traps upsTraps OBJECT IDENTIFIER Tag 101 alarmCritical TRAP TYPE ENTERPRISE MitsubishiUPS VARIABLES trapCode trapDescription DESCRIPTION Critical alarm 1 alarmWarning TRAP TYPE...

Страница 56: ...m User Manual Rev 3 02 24 2009 54 DESCRIPTION Alarm cleared 4 upsTrapInitialization TRAP TYPE ENTERPRISE MitsubishiUPS VARIABLES upsIdentName DESCRIPTION This trap is sent each time a NetCom device is initialized 5 END ...

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