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Section 10 Troubleshooting
Error Codes
Causes
Solutions
E0
Power-on diagnostic
failed
Turn the meter off and then on. If
error persists, contact your local
distributor.
E1
Electronic Calibration
test failed
A problem was encountered with the
Electronic Calibrator check process or
results. Remove and inspect the test
strip. Replace, if necessary. Turn the
meter off and restart the calibration
process.
E3
Specimen applied too
soon
Replace the test strip and perform the
test again. Wait until display
indicates the meter is ready for
specimen application.
E4
Contaminated or dirty
strip
Check the test strip to ensure it is not
used or contaminated. Replace the
test strip with a new one and test
again.
E5
Insufficient specimen
Applied specimen volume was
insufficient to obtain a result.
Replace the test strip and run the test
again with a fresh specimen.
E7
Heater Failure
A test strip heater failure was detected
during operation. Turn the meter off
and perform the test again. If it
repeats, contact your local distributor.
E8
System Failure
Turn the meter off and then on to see if
the error clears. If it repeats, contact
your local distributor.
E9
Indeterminate
Specimen
The meter is unable to determine an
accurate INR reading. Replace the
test strip and repeat the test with a
fresh specimen.