miniDSP Ltd, Hong Kong /
www.minidsp.com
/ Features and specifications subject to change without prior notice
62
Dirac Live Calibration Tool
1
The DDRC-88D
doesn’t appear in the
Sound System
tab
a.
Check that the USB cable to the DDRC-88D is firmly connected.
b.
Check that you are not running the DDRC-88BM plugin.
c.
Check that you have the miniDSP version of the software installed,
called
Dirac Live Calibration Tool For miniDSP
.
d.
Go to the
Sound System
tab and click the
Rescan
button.
2
The measurement
test signal produces
no output
a.
Ensure that the DDRC-88D processor is connected correctly into the
audio system.
b.
Check that the downstream amplification is powered on.
c.
C
heck that the downstream amplification is not muted and doesn’t
have gain/trim controls set to zero.
d.
Quit DLCT, open the DDRC-88BM plug and click Connect. Connect an
analog source to the inputs, and confirm that signal levels are seen on
output meters.
3
No input from
measurement
microphone
a.
Check that the USB cable to the UMIK-1 is securely seated.
b.
Check that the UMIK-1 is selected in the
Mic Config
tab.
c.
Remove any USB hubs and extensions.
4
Insufficient recording
level
a.
Increase microphone level in the
Output & Levels
tab.
b.
Go to the Control Panel and view the Recording tab of the Sound pane.
Select the UMIK-1 and view its Properties. In Levels, set the gain to 100.
c.
Increase system output volume.
5
Unable to generate
correction filters
(
Optimize
button)
a.
Check that your computer is connected to the Internet and able to pass
HTTP (web) traffic.
b.
Check that you do not have any other program running that is
attempting to communicate with the DDRC-88D, such as the DDRC-
88BM plugin.
9.5
O
BTAINING SUPPORT
1.
Check the forums on miniDSP.com to see if this issue has already been raised and a solution or solutions
provided.
2.
Contact miniDSP via the support portal at
minidsp.desk.com
with:
a.
The product information obtained from
DDRC-88BM plugin
(
Help
->
About...
) and
Dirac Live
Calibration Tool for miniDSP
(
Sound System
tab) while the plugin is online.
b.
A clear explanation of the symptoms you are seeing.
c.
A description of the troubleshooting steps you performed (see Troubleshooting on page 61) and the
results obtained.
