Problem solving guide
55
The door will not open
Problem
Cause and remedy
The door cannot be
pulled open during a
wash programme.
The door is locked during the wash programme.
Touch the
Start/Stop
sensor control.
Select
Cancel programme
or
Add laundry
.
The door will unlock and you will be able to pull it
open.
The water level in the drum is too high.
Cancel the programme. The washing machine will
pump away the water.
Programme cancelled
appears in the display
at the end of a pro-
gramme or after a pro-
gramme has been can-
celled.
To protect the user against scalding, the door cannot
be opened if the suds temperature is higher than
55 °C.
Wait until the temperature in the drum has de-
creased and the message has gone out in the dis-
play.
The following appears
in the display:
Door lock jammed. Call
Service.
The door lock has jammed.
Call Miele Service.
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