DX-2200
– Dual-view 2x1 SDI Video Switcher
Page 76 of 87
Hardware
Microtronix warrants hardware networking products to the original purchaser to be
free from defects in material or workmanship under normal use for
one (1) year
from the date of purchase, when used within the limits set forth in the
Specifications section of the Product User Guide. Microtronix agrees under this
warranty, to repair or replace it with a new or reconditioned product at no
additional charge. Replacement products are warranted for the balance of the
original warranty time period.
If the product proves defective during the warranty period, call Microtronix
Technical Support in order to obtain a Return Materials Authorization number.
Microtronix will provide
Cross Shipment Support
for warranty replacement of
defective units during the warranty period. Customers shall be held responsible
for shipping and handling charges incurred in returning the product to Microtronix.
Microtronix (as opposed the customer) will cover the cost of shipment of the
replacement product provided a warranty defect has occurred.
Our hardware warranty does not cover any product, which has been subject to
neglect, unreasonable use, accident, and violation of operating instruction or any
product that has been repaired or modified by an unauthorized service agent.
Firmware
Microtronix warrants that commencing from the date of delivery to the Customer
for a period of one (1) year the product Firmware (Software) will substantially
conform to its published specifications. The Customer's sole and exclusive remedy
and the entire liability of Microtronix under this limited warranty will be, at
Microtronix’s option; firmware replacement, or firmware upgrade repair. In no
event does Microtronix warrant that the Software is error free or that the Customer
will be able to operate the Software without problems or interruptions.
Limited Liability
IN NO EVENT SHALL MICROTRONIX’S LIABILITY EXCEED THE PRICE PAID
FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE
PRODUCT, ITS SOFTWARE, OR ITS DOCUMENTATION.
Microtronix makes no warranty or representation, expressed, implied, or statutory,
with respect to its products, its software, or the contents or use of its
documentation, and specifically disclaims its quality, performance,
merchantability, or fitness for any particular purpose. Without limiting the
foregoing, in no event shall Microtronix or its suppliers be liable to the Customer
for any incidental, special, punitive, exemplary or consequential damages
experienced by either the Customer or a third party (including, but not limited to,
loss of data or information, loss of profits, or loss of use). Microtronix reserves the
right to revise or update its products, software, or documentation without
obligation to notify any individual or entity.
One Year
Warranty
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