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Cyclone System Board Manual
Appendix A: Technical Information
53
Support and Information Services
Micronics offers a variety of support and information
services to help you get the most from your product. The
following services are available:
▲
Technical Support
▲
Electronic Bulletin Board Service (BBS)
▲
Return Materials Authorization (RMA)
▲
Fax-On-Demand
▲
World Wide Web
▲
Customer Service
Refer to Table A-1 for details on these services.
Technical Support
If you need technical assistance, our Technical Support
Engineers will be glad to help you. You can contact us via
telephone, fax or BBS. Before calling Technical Support
please have the following information ready:
❏
The model name and 09 part number of your
Micronics product, which is silk screened on the face of
the Cyclone system board.
❏
Your computer information such as CPU type, operating
system, amount of installed memory and other peripher-
als installed in your computer.
❏
Try to call from the location of your computer.
NOTE: For Return Material Authorization purposes, please
keep a copy of your product receipt.