mfh systems E-NERGY CARBON BASIC TT 1200, Инструкция по установке и руководство по эксплуатации, Страница: 25 / 32

25
Test report
The warranty is only valid if the warranty card is completely filled out.
1. Please measure the resistance of all tracks before installation and compare it with the label. For cut heating foils, the
resistance values can be taken from the technical data. This measured value in the installation plan for each
make a note of the heating track and write it down on the warranty card. Maximum deviation 15 %.
2. Please measure the resistance of all tracks after installation and compare with the measured value before. The
note the second measured value in the installation plan for each heating track and note it on the warranty card.
2.) In addition, we give a 5-year guarantee on our E-NERGY CARBON surface heating foils, which follows the
statutory warranty period. This guarantee applies to end customers who use our E-NERGY CARBON system as a
new product and refers to the surface heating foils. In addition, it is a prerequisite for making a claim under the
warranty that the system installation and electrical connection has been carried out by a specialist technician. In
order to make a claim under the warranty, the customer must submit the warranty card completed and signed by
the specialist technician, which is issued during installation, and the installation plan with a copy of the invoice. If
these documents are not submitted, the warranty cannot be claimed. The warranty period starts from the date of
the end customer invoice.
The warranty service of mfh systems first of all includes a check whether a warranty claim exists. Should a warranty
claim exist, mfh systems can determine the way in which the fault is to be remedied. mfh systems is at liberty to
refund the proven invoice amount for the heating foil, to repair the
E-NERGY CARBON surface heating foils itself,
or to have them repaired by a third party and to bear the costs incurred. Furthermore, mfh systems is entitled to de-
liver a comparable system from mfh systems or from a third-party supplier as a replacement. Further claims of the
customer in the event of a warranty case do not exist. mfh systems does not assume, for example, the costs for in-
stallation and removal, costs for additional craftsmanship or costs and expenses incurred by the customer through
the removal of the malfunction during the warranty period. In addition, mfh systems will not assume the costs for
the services of a possibly required emergency service within the scope of the guarantee. The warranty does not
cover damage to the
E-NERGY CARBON heating foil that is not caused by a defect in the E-NERGY CARBON
heating foil. The warranty therefore does not cover damage or defects that have occurred due to incorrect laying or
installation, incorrect operation or improper use or due to wear and tear. Claims under the warranty are also only
valid if only system components approved by mfh systems for use with the
E-NERGY CARBON system, such as po-
wer supplies, control systems, etc., are used. The warranty also does not cover the remedying of defects or damage
caused by faulty further processing and/or maintenance, weather conditions or other natural phenomena. Claims of
the customer for compensation for indirect or consequential damages are not covered by the warranty. As long and
as far as warranty services are provided by mfh systems or third parties initiated by mfh systems, this does not lead
to an extension of the granted warranty period of 5 years.
3.) The warranty claim with regard to E-NERGY CARBON films can only be made within
11 years from the date of production of the E-NERGY CARBON surface heating foils. After this period, claims
under the warranty are excluded. Also excluded are claims for warranty services as long as and to the extent that
these would have to be provided outside the European Union.