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CUSTOMER INFORMATION AND TROUBLE-SHOOTING
MAXIMUM ALLOWABLE SURFACE TEMPERATURE
Mendota Inserts/Fireplaces comply with UL Standards for maximum surface temperatures on
exposed combustible surfaces adjacent to the Insert. The Maximum allowable surface tem-
perature is 117° F. over ambient (room) temperature. Thus, if a room is 70° – 80° the ex-
posed combustible surfaces immediately surrounding the Insert can have a surface
temperature as high as 187° F. – 200° F. (too hot to touch).
OVER FIRING/UNDER FIRING OF BURNER
NEVER "over fire" units by adjusting gas pressure to increase BTUH above nameplate specifi-
cations. Over firing can cause permanent damage to firebox and deterioration of parts and
void warranty.
NEVER "reduce" main burner or pilot flames below required Millivolts (see pg.34)
PILOT OUTAGE AND RE-LIGHTING
If pilot goes out, be sure to wait a minimum of five minutes before attempting to re-light the
pilot.
BE SURE TO ALWAYS REMOVE GLASS BEFORE LIGHTING PILOT.
CLEANING VIEWING GLASS
The viewing glass should be cleaned periodically. Exterior glass may be cleaned with cleaner
as desired. Interior glass - use soap and water. NEVER USE ABRASIVE CLEANERS, NEVER
CLEAN GLASS WHILE OPERATING, OR WHEN GLASS IS HOT.
NOTE
: Additives that are put in gas (both natural and propane) to make it smell can be
harmful to glass and can leave a white film deposit on the glass. This deposit can be removed
with cleaners such as KEL KEM “Polish Plus” (# 65-06-00455, See your dealer for availability).
In some cases (especially propane) additives can cause “crazing” or etching on the glass. Al-
though this is not normal, it is not covered under the warranty. The solution may be to
change propane suppliers.
Sooting is caused by improper installation or operation. At the first sign of "sooting" (usually a
thin black film on the Fireplace viewing glass) the unit must be immediately turned off and the
local Mendota dealer promptly informed. Mendota products are designed and tested to oper-
ate without producing any "sooting" when installed and operated correctly. Mendota dealers
will correct "sooting" problems, but Mendota and their dealers are not responsible for damage
caused by excessive sooting that has not been immediately brought to their attention.
AGA/ANSI APPROVAL
Gas appliances must be tested and certified by a nationally recognized testing and certification
laboratory to ANSI [American National Standards Institute] gas appliance safety standards.
The Mendota Gas Fireplace Insert has been tested and certified by Intertek Testing Services,
8431 Murphy Drive, Middleton, Wisconsin 53562.
The Mendota Gas Fireplace Inserts have met all necessary AGA/ANSI Standards and are fully
certified for installation in any community.
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