SECTION 2
TROUBLESHOOTING
26
Toolbox System Status Messages (continued)
Displayed, in
red
, in the M Series Toolbox utility.
System Status: ONLINE
Reason: Uncapped printhead
or clamshell open
Service Station was just
ejected (using Eject
Service Station button).
Service Station Home or
Index Sensors are
damaged/malfunctioning
Re-install the Service Station (as
outlined in this manual)
Use the Toolbox Scan Sensors feature
to test these sensors. May need to
remove Service Station and manually
interrupt/uninterrupted each sensor.
PRINTHEAD_MISSING
System hasn’t fully
initialized.
If just powered on, or printhead was
just installed; wait a few minutes, error
should clear by itself.
If a printhead serial number is
displayed you can usually ignore this
message as the actual cause of the
issue.
PRINTHEAD_MISSINGQA
No printhead installed or
printhead not making
proper connections.
Cable unplugged or
misconnected.
Install Printhead Cartridge.
Remove printhead and check/clean
contacts; then reinstall printhead.
Replace printhead.
Refer the appropriate sections in the
operations manual for removing and
installing the printhead cartridge.
If problem check cable connections
between Pen Board and Main PCB
(J2001, J250/260, P250/260). Make
sure cables were not mistakenly
swapped.
PRINTHEAD_UNPRIMED
Printhead priming
process has failed.
Ink delivery issue.
If just powered on, or Tanks/Printhead
just installed, wait a few minutes; error
may clear by itself.
Replace missing/empty Ink Tanks or
Tanks that are reading less than 30%.
Check for kinked or pinched ink tubes
(Forwarding Roller Guide Assembly
may be pinching tubes).
Release Printhead and reinstall; using
proper techniques.
MECH_CANCELPAGE
Job was canceled by
user pressing the
CANCEL button.
Job was interrupted by
“Clamshell” being
momentarily opened.
Wait until print job has cleared from
printer. Then manually clear job from
computer’s print queue. Then send new
print job.
Check to be sure “Clamshell” is
securely latched, and then press “Clear
Error” button to continue.
If problem continues check Paperpath
Entry sensor, Clamshell Latches and
Switch.
Содержание AS-1180C
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