False alarm policy
Following an alert, the vehicle tracking centre
will contact you to confirm the status of the
vehicle. If the alert is a false alarm, this will be
recorded on your account, you may be charged
for excessive false alarms.
All automatic driver recognition card users will
be allowed up to 5 false alerts in a 12 month
period.
NOTE: To avoid unnecessary alerts,
contact the vehicle tracking centre to
inform them of any potential false
alarms.
5.20
Comfort and Convenience
Vehicle Tracking
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