Rev 11May2017
Page 19 of 19
MBTelehealth
- SX80 with Touchpad10 User Guide
ADDITIONAL TRAINING INFORMATION
VIDEOCONFERENCING ETIQUETTE
For additional information on videoconference equipment visit
www.mbtelehealth.ca
or contact your
Facilitator-eHealth Solutions .
The following tips on videoconferencing etiquette will help prepare you for a successful session:
9
Assume that people can see and hear you as the camera and microphone are always “Live” .
9
Always check your selfview so you are aware of what will be displaying at the far-end site .
9
Confirm that the other site can see and hear you and identify yourself and anyone else in the room.
9
Speak directly towards the microphone and use your normal speaking voice .
9
Try to avoid a lot of movement or shuffling of papers as this may affect the quality of the sound
transmission .
9
Due to the audio delay, pause for clients to ask or answer questions or when they have comments .
9
Always ensure there are no further questions and that the client is aware of follow-up instructions
before signing off .
