Mazda 3 Sedan 2019, Руководство пользователя

Страница: 181 / 188

Symptom Cause Solution method
Disconnects intermittently
The Bluetooth
®
device is in a loca‐
tion where reception interference
can occur easily, such as inside a
bag on a rear seat or in a rear pocket
of a pair of pants.

Move the Bluetooth
®
device to a
location where radio wave inter‐
ference is less likely to occur.

Turn off the Bluetooth
®
device’s
power once and then turn it back
on.
*
1 Setting for making the presence of a Bluetooth
®
device detectable from the outside.
Voice recognition related problems
Symptom Cause Solution method

Poor voice recognition

False recognition of numbers

You are speaking excessively
slow

You are speaking in an excessive‐
ly forceful voice (Shouting)

Airflow from the air conditioner
is blowing against the micro‐
phone

You are using off-standard ex‐
pressions (dialect)

Regarding the causes indicated
on the left, be careful with how
you speak. In addition, when
numbers are spoken in a se‐
quence, recognition ability will
improve if no stop is placed be‐
tween the numbers.

Turn off the Bluetooth
®
device’s
power once and then turn it back
on.
There is a malfunction in the micro‐
phone.
A poor connection or malfunction
with the microphone may have oc‐
curred. Consult an expert repairer
(we recommend an Authorized
Mazda Repairer).
When a voice command is made
during voice guidance, the voice
recognition is poor.
The Guidance Volume setting value
is too high.
The recognition accuracy improves
by setting the Guidance Volume to
the 50 level or lower.
Names in the phonebook are not
easily recognized
It is difficult for the system to rec‐
ognize the data registered in the
phonebook.
The recognition accuracy improves
by taking the following steps.

Avoid shortened names, use full
names.
(Recognition improves the longer
the name is. By not using names
such as “Mom”, “Dad”, recognition
will improve.)
There is a problem with connecting
the Bluetooth
®
device.
If there is a problem with the con‐
nection after checking the pairing
situation, check the “Problems with
pairing and connecting Bluetooth
®
devices” in this section.
You want to skip guidance ―
Guidance can be skipped at any
time by pressing the talk/pick-up
button.
Trouble
Troubleshooting
4-7
CX-3_8JT9-EA-20G_Edition1_old 2020-5-18 16:50:09