Symptom
Cause
Solution method
Pairing cannot be performed again
Pairing information registered to
this unit or your Bluetooth
®
device
is not recognized correctly.
Perform pairing using the following
procedure:
1. Delete the target Bluetooth
®
de‐
vice on the Mazda Connect.
2. Delete “Mazda” from the Blue‐
tooth
®
search screen of the
Bluetooth
®
device.
3. Perform pairing again.
If pairing is not possible using the
above procedure, turn off the Blue‐
tooth
®
device’s power once and
then turn it back on. If pairing is still
not possible after this, contact an ex‐
pert repairer (we recommend an Au‐
thorized Mazda Repairer).
Automatically connects, but then
disconnects suddenly
Depending on the Bluetooth
®
de‐
vice, Bluetooth
®
and Find Mode
*1
may turn off automatically after a
period of time has passed.
Make sure that Bluetooth
®
and
Find Mode
*1
are turned on and
reconnect.
Turn off the Bluetooth
®
device’s
power once and then turn it back
on.
Does not connect automatically
when starting the engine or EV sys‐
tem
The programmed pairing informa‐
tion is updated when the Bluetooth
®
device’s OS is updated.
Perform pairing using the following
procedure:
1. Delete the target Bluetooth
®
de‐
vice on the Mazda Connect.
2. Delete “Mazda” from the Blue‐
tooth
®
search screen of the
Bluetooth
®
device.
3. Perform pairing again.
If pairing is not possible using the
above procedure, turn off the Blue‐
tooth
®
device’s power once and
then turn it back on. If pairing is still
not possible after this, contact an ex‐
pert repairer (we recommend an Au‐
thorized Mazda Repairer).
Depending on the Bluetooth
®
de‐
vice, Bluetooth
®
and Find Mode
*1
may turn off automatically after a
period of time has passed.
Make sure that Bluetooth
®
and
Find Mode
*1
are turned on and
reconnect.
Turn off the Bluetooth
®
device’s
power once and then turn it back
on.
Trouble
Troubleshooting
4-6
CX-3_8JT9-EA-20G_Edition1_old
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Содержание 3 Sedan 2019
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