Website: https://connect.mazda.com/en/
U.S.A.
Phone: 800-430-0153 (Toll-free)
Canada
Phone: 800-430-0153 (Toll-free)
Mexico
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA (Toll-free)
Australia
New Zealand
Germany
Phone: 0800 4263 738 (8:00―18:00 Central European Time)
Europe (Except Germany)
Phone: 00800 4263 7383 (8:00―18:00 Central European Time)
Worldwide
Phone: 49 721 5099 8198 (8:00―18:00 Central European Time)
Problems with pairing and connecting Bluetooth
®
devices
Bluetooth
®
operations differ depending on the settings of the Bluetooth
®
device being
used.
If your Bluetooth
®
device no longer operates normally, refer to the device’s owner's man‐
ual.
Symptom
Cause
Solution method
Unable to perform pairing
―
Refer to the website to check wheth‐
er or not your Bluetooth
®
device is
compatible with Mazda Connect.
Make sure that Bluetooth
®
and Find
Mode
*1
are turned on in the Blue‐
tooth
®
device’s settings. Additional‐
ly, make sure that Airplane mode is
turned off. Turn off the Bluetooth
®
device’s power once and then turn it
back on. If pairing is still not possi‐
ble after this, contact an expert re‐
pairer (we recommend an Author‐
ized Mazda Repairer).
Trouble
Troubleshooting
4-5
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