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Matica MC660, Руководство по эксплуатации

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69

Troubleshooting

This section explains what to do when an error message appears, a card is jammed, or 
there is a problem with the printed side of a card.

When an Error Message Appears

The LED Indicator is lit orange or blinks, and a description of the error appears on the LCD 
Panel when an error occurs.

Clearing an Error

Follow the instructions below to clear an error.
After clearing an error, pressing the SET Key will initialize the printer, [Ready to Print] will
appear, and the printer will return to normal status.

Note

When two errors occur, only the first error message is displayed.
Pressing the SET Key after clearing the first error displays the next error. Continue to 
clear errors until [Ready to Print] appears.

How to Clear an Error

Resolve error messages that appear on the LCD Panel according to the instructions below.

Error message

Cause and solution

The Front Cover is open.

Make sure the Front Cover is closed.

There are no more cards.

Load cards into the printer.

→

See "Loading Cards" on page 10 for instructions on loading cards.

The temperature in which the printer is located is too low. 

Ensure the environment temperature is 10

°

C or higher, and press the

SET Key.

Cover is Open

Card Empty

Low Temperature

Operating Manual MC660

Matica Technologies 

Содержание MC660

Страница 1: ...tails on how to switch to User Mode 2 Press the Key until Card Setup is displayed then press the SET Key 3 Press the Key until Decurl Front is displayed then press the SET Key Cards that have had thei...

Страница 2: ...l be canceled Note The factory default setting for Decurl Front and Decurl Back is 0 Switching the Card Ejection Slot You can switch the slot from which printed cards are output to Card Ejection Slot...

Страница 3: ...Left or RIGHT SIDE to do from Card Ejection Slot Right Note The Card Stacker can only be attached to the Card Ejection Slot Left Note that if the destination for normally printed cards is set to the C...

Страница 4: ...page 24 for details on how to switch to User Mode 2 Press the Key until Card Setup is displayed then press the SET Key 3 Press the Key until Set Face is displayed then press the SET Key 4 Change the...

Страница 5: ...ls on how to switch to User Mode Settings Value Card front surface left surface Card rear surface right surface STANDARD Contact IC terminal ISO magnetic strip REVERSE ISO magnetic strip Contact IC te...

Страница 6: ...ce NOT SPECIFY Card Type Card Type SET Eject Face NOT SPECIFY Eject Face NOT SPECIFY Eject Face NOT SPECIFY Eject Face NOT SPECIFY Eject Face UP Eject Face UP Eject Face DOWN Eject Face DOWN Settings...

Страница 7: ...are as below Ready to Print Ready to Print Printer Info SET Printer Info SET MENU Normal Mode User Mode Printer Info SET Printer Info SET Interface Setup SET Interface Setup SET Printer ID Printer ID...

Страница 8: ...xes the changes If the MENU Key is pressed prior this then the changes will be canceled Note The factory default settings are DHCP IPsec and Password set to OFF Subnet Mask and Default Gateway are set...

Страница 9: ...Security Cable Slot 0 12 0 28 3 00 mm 7 00 mm to lock up the printer Note Use a commercial security cable How to Store Cards Removing the Card Case You can prevent unauthorized use of the cards by rem...

Страница 10: ...ing about 1 000 cards See Cleaning Card on page 84 for details about which Cleaning Cards you can use Note The Card Count and Total Count functions make it easy to keep track of how many cards are pri...

Страница 11: ...nsfer Film Cassette See Transfer Film Replacement on page 19 for details on how to remove the Transfer Film When the Transfer Film has been removed re insert the Transfer Film Cassette and close the F...

Страница 12: ...lot When the Cleaning Card is loaded close the Card Case cover and the Top Cover Align the adhesive side of the Cleaning Card to the right 8 When SET Start is displayed press the SET Key The Cleaning...

Страница 13: ...fore Cleaning on page 56 1 Turn off the power 2 Open the Front Cover Press the open over switch and pull the Front Cover forward 3 Remove the Cleaning Tape Cassette Hold the Cleaning Tape Cassette han...

Страница 14: ...the roller clean Use a soft cloth fully moistened with water and wrung out to wipe the roller clean 6 Load the Cleaning Roller and Cleaning Tape Cassette in order and close the Front Cover Operating...

Страница 15: ...page 56 1 Turn off the power 2 Open the top cover and remove the Card Case Hold the Card Case handle and remove 3 Wipe the roller clean Use a soft cloth fully moistened with water and wrung out to wip...

Страница 16: ...cautions in Before Cleaning on page 56 1 Turn off the power 2 Open the top cover and remove the Card Case Hold the Card Case handle and remove 3 Open the Front Cover and Top Access Cover Press the op...

Страница 17: ...t of the decurl section output side rollers and cleaning can be troublesome Be careful to not hurt your fingers The bottom part of location c in the figure above is the heat roller and is therefore ho...

Страница 18: ...Access Cover Press the open over switch and pull the Front Cover forward Hold the handle of the Top Access Cover and lift to open If you do not open the Front Cover then you cannot open the Top Access...

Страница 19: ...he roller Turn the reverse knob to rotate the reverse section one turn and clean the other side of the Reverse Roller 6 Close the Top Access Cover and Front Cover Before closing the cover return the C...

Страница 20: ...the rollers Read the cautions in Before Cleaning on page 56 1 Turn off the power 2 Open the top cover and remove the Card Case Hold the Card Case handle and remove 3 Open the Front Cover Press the op...

Страница 21: ...wdriver or coin and wipe the Transport Roller using a cotton swab with a long handle fully moistened with water 7 Return the Ink Ribbon Cassette and the Transfer Film Cassette to their original positi...

Страница 22: ...age 56 1 Turn off the power 2 Remove the filter cover on the rear of the printer Hold the handle with your fingers and pull 3 Use a vacuum cleaner or similar to remove dirt that is adhered to the filt...

Страница 23: ...wo errors occur only the first error message is displayed Pressing the SET Key after clearing the first error displays the next error Continue to clear errors until Ready to Print appears How to Clear...

Страница 24: ...ut the supported types of Ink Ribbon See Setting the Type of Ink Ribbon or Transfer Film to Use on page 41 for details on how to set the Ink Ribbon type Ink Ribbons not supported by this printer canno...

Страница 25: ...3 about the supported types of Transfer Film See Setting the Type of Ink Ribbon or Transfer Film to Use on page 41 for details on how to set the Transfer Film type Transfer Film not supported by this...

Страница 26: ...orrectly Correctly load the Card Case Confirm that the Card Case card retainer is loaded properly See Loading Cards on page 10 for instructions on loading cards Is the Feeding Roller dirty Clean the F...

Страница 27: ...ilure when reading writing the magnetic data may mean the following Is the card set in the correct direction Check the loading direction of the cards See Loading Cards on page 10 for instructions on l...

Страница 28: ...lication printing cards Message Solution Press the SET Key Load the card in the Card Case Correctly close the cover Ensure the environment temperature is 10 C or higher and press the SET Key Confirm t...

Страница 29: ...any of the following locations 1 If cards are jammed within the Card Case Remove cards from the Card Case If the furthest right card is partially fed into the machine slowly pull it out by hand If the...

Страница 30: ...g Roller and Cleaning Tape Cassette See Cleaning Tape Replacement on page 22 and Cleaning the Cleaning Roller on page 59 for instructions on removing the Cleaning Roller and Cleaning Tape Cassette 6 I...

Страница 31: ...s cleared then go to Step 8 Do not turn the card feeding knob reverse feeding knob or reverse knob without checking the condition of the card inside the printer There is a danger of parts breakage and...

Страница 32: ...anging the Ink Ribbon and Transfer Film on page 16 for details on how to remove the Ink Ribbon Cassette and Transfer Film Cassette 2 Carefully trim the cut section with scissors 3 Use cellophane tape...

Страница 33: ...e or Transfer Film Cassette to their original positions See Changing the Ink Ribbon and Transfer Film on page 16 for details about attaching the Ink Ribbon and Transfer Film 6 Close the Front Cover 7...

Страница 34: ...nted area on the left of the card Is there dirt on the Transport Roller Use a Cleaning Card to clean the Cleaning Roller See Cleaning with a Cleaning Card on page 56 for instructions on how to clean w...

Страница 35: ...used See Setting the Types of Card to Use on page 44 for instructions on setting secondary transfer conditions General Print Problems Incorrect Colors etc The Ink Ribbon type setting is different Set...

Страница 36: ...ke sure that the pin on top of the Transfer Film Cassette is attached correctly See Transfer Film Replacement on page 19 on how to attach the pin on top of the Transfer Film Cassette Secondary transfe...

Страница 37: ...tions Changing the Ink Ribbon Transfer Film during use When an error occurs during printing Performing operations not listed in this manual Use Ink Ribbon Transfer Film as soon as possible after purch...

Страница 38: ...rds Transparent cards Abnormally shaped cards Cleaning Card Please contact your reseller for cleaning cards Cleaning Tape Please replace Cleaning Tape at the same time as Transfer Film Cleaning Tape i...

Страница 39: ...85 Updating the Printer s Software Please contact your reseller for upgrades to printer firmware and drivers Operating Manual MC660 Matica Technologies...

Страница 40: ...ET SET MENU MENU SET Buzzer Power Save Mode Print Vertical Print Horizontal Power Save Time Head Number MENU SET Cleaning SET Normal Mode Main Menu Settings Menu User Mode Back to Main Menu Image Setu...

Страница 41: ...Exit Set Face Eject Face Card Type Decurl Front Normal Exit Ribbon Type Interface Setup SET Subnet Mask Default Gateway MAC Address IPsec Timeout s Printer ID DHCP IP Address Password Decurl Back User...

Страница 42: ...colors Transfer Film R InTM1 film Card feeding system Automatic feed from the Card Case 250 card auto feed Manual feed Interface USB2 0 Ethernet 100BASE TX IEEE802 3u Operation guaranteed USB2 0 1 Por...

Страница 43: ...open the printer driver s setting screen as follows Start Control Panel View devices and printers MC660 Printing preferences If you are using Windows Vista open the printer driver s setting screen as...

Страница 44: ...Jam F Turn 72 Card Jam Feeder 72 Card Jam Mg 72 Card Jam Print 72 Card Mg Remove 73 Card Pr Remove 73 Card Stacker 4 Card Turn Remove 73 Card Type 45 Cards 84 Changing the Ink Ribbon 16 Changing the...

Страница 45: ...er 29 Film Type 71 Film Wind up 71 Filter 6 68 Front Cover 4 G Gate gap 45 I IC Cards 13 IC terminals 13 IC1 Access Error 73 IC2 Access Error 74 If the Ink Ribbon is Cut 78 If the Transfer Film is Cut...

Страница 46: ...nd descriptions 4 PET 46 PET G 46 Port for Enhancing Function 6 Power Cable Port 6 Power consumption 32 88 Power Switch 4 Power saving mode 32 Primary transfer section Transport Roller 66 Printer Driv...

Страница 47: ...cifications 88 Sub menu 25 Subnet Mask 53 Switching the Card Ejection Slot 48 T Thermal head 2 Top Access Cover 5 Top Cover 4 Transfer Film 83 Transfer Film Cassette 7 Transfer speed 46 Transfer tempe...

Страница 48: ...Operating Manual MC660...

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