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INSTALLATION AND OPERATION MANUAL AND PARTS LIST,
MODELS: STHE-7-TGG, STHE-12-TGG, STHE-16-TGG
PART NUMBER 10225R0
25
2010-09-07
6.0 TROUBLESHOOTING
GENERAL
The information in this section is intended to assist both the operator and service personnel in
locating the general source of problems that may occur with the cooker. Before following any of
the procedures given in this section, the operator should be thoroughly familiar with the
operating instructions and the function of all controls that are described. If the problem cannot
be readily corrected, the operator should contact the nearest service agency for assistance.
The electrical troubleshooting procedures that follow require access to components and
terminals of the electrical control panel. Electrical controls are reached by removing screws
that fasten the control panel to the frame. The panel may be pulled forward for testing while
interconnected to the cooker circuits or disconnected at the pin connection for complete
removal and repair.
INCOMING POWER
Before troubleshooting any of the electrical parts or assemblies, verify that power is being
supplied to the cooker. Incoming power is connected to the terminal block in the upper controls
section, accessible by the right side panel. With power connected to the cooker, an AC volt-
meter is used to measure 120 volts across L1 and L2. If 120 volts is present, and the cooker
will not operate, the fault lies within the electrical circuits of the cooker.
WARNING: Before removing control panel or checking connections
and wiring, be sure that the circuit breaker for incoming power is
OFF. When power is supplied, all exposed terminals of the control
panel carry 120 Volts
.
ELECTRICAL FAULT ISOLATION
Correction of an electrical failure first requires isolation of the fault to a single circuit or
component. In most cases, the nature of the failure and its effect upon the operation of the
cooker will be sufficient to narrow it down to one or more circuit elements. See “Electrical Fault
Isolation Guide” for isolating electrical faults.
ELECTRICAL TROUBLESHOOTING PROCEDURES
Before performing the troubleshooting procedures in this section, the serviceman must be
familiar with the function of all controls as described as well as with the Principles of Operation.