English 10
WARRANTY, RETURNS, REPAIRS AND SUPPORT
WARRANTY
The Make Water Pure Stainless Steel Water Dis&ller comes with a
one year parts and labour warranty to the original customer only,
unless you have purchased addi&onal warranty cover.
Your warranty informa&on is stored on our system therefore we
only require your order number or name and address to locate
your informa&on.
If you would like to UPGRADE your warranty to 2 or 3 years, please contact us within the first
28 days of your purchase.
RETURNS
All returns for any reason must first be approved by Make Water Pure. To arrange a return,
you must first contact us via Email or Live Chat were a member of the Make Water Pure team
will record your request and submit it for approval.
All shipping charges to and from the customer must be paid for by the customer without
reimbursement. The unit should be returned in its original packaging so please retain this for
28 days.
REPAIRS
If you have a fault with any part of your machine whether in or out of warranty please contact
us via email and explain the problem. We will help diagnose the root cause of the problem
and advise the best course of ac&on. We do sell replacement parts if your warranty has
expired so please contact us if you would like to purchase.
SUPPORT
If you require help with setup, using or general advice then please first read all pages of this
manual, in par&cular the Frequently Asked Ques&ons page. If you are s&ll unable to find what
you are looking for then please contact us via email for dedicated support.
Note: We do not provide telephone support for any of the above although we do
aim to respond to all email queries within 6 working hours
DEDICATED SUPPORT EMAIL:
