36
SymPTOm
CAUSE (AnD REmEDy)
TROUBLESHOOTInG GUIDE
• Make sure there are no unshielded electrical devices nearby that
are causing interference.
• Turn the unit off for 30 minutes, then try it again.
Colored patches of
picture.
Function key does not
respond correctly.
• Under the influence of electrostatic phenomenon, the product may
malfunction and require user to power reset.
• Unplug and re-plug the AC power cord.
• Check the connection between this unit and the HDMI out jack of
other equipment.
• See if the TV supports this 480p/576p/720p/1080i DVD system.
• Check your TV system setup correctly.
• Make sure your TV supports HDCP (High Bandwidth Digital Content
Protection).
No sound is output
from the HDMI out
(applicable to model
L19LIDI9 and L22LIDI9
only)
TV
• The region number of the disc doesn’t match the region number
of this unit.
No picture.
• Make sure that you select DVD mode.
• The system is in pause mode. Press the
PLAy
button to return
to normal PLAY mode.
• Fast-forward or fast-reverse is performed. Press the
PLAy
button to return to normal play mode.
• Make sure the VIDEO output and AV IN input connections are
correct.
• The unit is too hot, shut off the unit for 30 minutes to cool it
down.
DVD
No sound or only a
very low-level sound
is heard.
The picture is not
clear.
• Clean the disc.
• The disc is scratched.
• The plugs and jacks are dirty. Wipe them with a cloth slightly
moistened with alcohol.
• Clean the disc.
The disc does not
play.
Severe hum or noise
is heard.
• There is no disc inside (“No Disc” appears on the screen).
• Insert the disc correctly with the playback side facing frontwards.
• Clean the disc.
• A non-valid disc has been inserted. The unit and disc region number
are incompatible.
• Condensation may have formed inside the unit due to a sudden
change in temperature. Wait about an hour for it to clear and try
again.
• Remove your iPod from the dock and check for obstruction on the
connectors in the dock and on your iPod.
• Make sure that your iPod is working properly before docking into
the unit. Please refer to your iPod manual for details.
iPod
iPod does not dock
properly or does not
install properly.
iPod does not respond
to the speaker system.
PRE
PA
RA
TIOn
COnnECTIOnS
USInG
THE FEA
TURES
SPECIFICA
TIOn
TR
OUBLESHO
OT
In
G
USInG
THE D
VD / iPod
FEA
TURES