34
6.3 Troubleshooting the Optional Polar Telemetry Heart Rate Chest Strap
Malfunction
Probable Cause
Corrective Action
Heart rate reading is
initially detected and
functioning normally but
then is lost.
Use of personal electronic
devices, such as cell phones and
portable MP3 players, causes
external noise interference.
Remove the source of noise or reposition the exercise
equipment.
Equipment is in close proximity
to other sources of noise such as
audio/ video equipment, fans,
two way radios, and high volt-
age/high current power lines.
Heart rate readings are
abnormally elevated.
Television sets and/or antennas
generate electromagnetic
interference.
Move the cross-trainer a few inches away from the probable
cause, or move the probable cause a few inches away from
the cross-trainer until the heart rate readings are accurate.
Cell phones generate
electromagnetic interference.
Computers generate electro-
magnetic interference.
Cars generate electromagnetic
interference.
High voltage power lines
generate electromagnetic
interference.
Motor driven exercise equip-
ment generates electromagnetic
interference.
Another heart rate transmitter
within 3 feet (1 meter)
generates electromagnetic
interference.
Heart rate reading is
erratic or absent entirely.
Belt transmitter electrodes are
not wet enough to pick up
accurate heart rate readings.
Wet the belt transmitter electrodes (see Section 3.2).
Belt transmitter electrodes are
not laying flat against the skin.
Ensure the belt transmitter electrodes are laying flat against
the skin (see Section 3.2).
Belt transmitter needs cleaning.
Wash the belt transmitter with mild soap and water.
Belt transmitter is not within 3
feet (1 meter) of the heart rate
receiver.
Make sure the chest strap transmitter is within 3 feet (1 me-
ter) of the heart rate receiver.
Polar telemetry heart rate
chest strap battery is depleted.
Contact Life Fitness Customer Support Services for instruc-
tionson how to have the Polar telemetry heart rate chest strap
replaced.
Polar telemetry heart rate chest-
strap did not lock in with the-
heart rate receiver.
Make sure the Polar telemetry heart rate chest strap is
applied and move closer to the heart rate receiver. Wait up
to 10 seconds for the heart rate to display on the console.
NOTES:
1. Ensure proper adherence of the Polar telemetry heart
rate chest strap to user’s chest.
2. Ensure proper conductivity between the electrodes and
user’s chest.
3. If needed, use the Polar watch to verify chest strap’s
operation.
