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this time period, your account will be cancelled. If your account is cancelled, you will lose any
phone number, identification number, or email address associated with your account.
Reactivation fees will apply if you choose to restart Service after cancellation
. There may be limits
over which your account balance may not exceed. See the detailed plan or other information we provide
or refer you to during the sales transaction (also available at
boostmobile.com
) for the account status
rules that apply to your Service.
Switching between Service Plans
Unless otherwise provided in the detailed plan or other information we provide or refer you to during the
sales transaction, you may switch to any current service plan. If you switch service plans, you may not
receive a refund of any portion of any previously paid service charges and you may lose all of your
remaining unused minutes, messages, and data allotment. Some service plans are available only on
certain phones. Check
boostmobile.com
for details and options.
No Refunds of Re-Boost and Monthly Charges
We are not responsible for, nor do we refund, lost, stolen, misused, or damaged Re-Boost cards. We do
not accept returns of or provide refunds for Re-Boost cards. Please ask your retailer any questions
regarding its return policy. Re-Boost cards must be applied to your account within the time specified on
the card. All Re-Boost sales are final and non-refundable regardless of who uses or possesses your
mobile phone or Device after you purchase services, and regardless of whether the mobile phone or
Device is used with your consent or knowledge.
Establishing or Replenishing Account Balances
Information on how you can establish and maintain an account balance will be provided at activation and
is also available at
boostmobile.com
or through Boost Customer Care. The replenishment methods
available to you will depend on the terms of your Services. A fee may apply to certain replenishment
methods. Some service plans may provide for automatic account balance replenishment through, for
example, automatic billing to a credit card or debit card or automatic debit from an eligible account with a
financial institution. Payment through these methods may be subject to limitations, including, but not
limited to, the number of times an account may be debited or charged in a particular time period; the
amount that may be debited or charged from an account; or other limitations imposed by us or the
financial institution that holds the account.
Protecting Our Network & Services
We can take any action to: (1) protect our networks, our rights and interests, or the rights of others; or (2)
optimize or improve the overall use of our networks and Services. Some of these actions may interrupt or
prevent legitimate communications and usage-for example, message filtering/blocking software to prevent
spam or viruses; limiting throughput; limiting access to certain websites, applications, or other Data
Content; prohibitions on unintended uses (for example, use as a dedicated line, or use as a monitoring
service), etc. For additional information on what we do to protect our customers, networks, Services, and
equipment, see our Acceptable Use Policy and Visitors Agreement at our website.
Your Privacy
Our Privacy Policy is available at
boostmobile.com/privacy
. This policy may change from time to time,
so review it with regularity and care.
