ENGLISH
41
Problem
Solution
I signed up on my monitor, but I
cannot purchase paid apps.
•
To purchase paid apps, you need to have a credit card
registered with the website. (
www.lgappstv.com
) Also,
you can have your credit ready by charging it on the
website to purchase them.
You cannot purchase paid apps if your credit card
details are not registered with us or you don’t have
enough credit.
Should I only use an email address
for my ID?
•
For new sign-up members, the ID format has changed
from a combination of alphanumerics to your email
address.
•
You can only use an email address for your ID when
signing up.
Do I need to change my ID format
to the email address?
•
For new sign-up members, the ID format has changed
from a combination of numbers and alphabets to the
email address.
•
If you are already a member, you can still use your
existing ID or change it to the email address.
What is the LG account?
•
The LG account allows you to sign into all of the LG
Smart service with a single ID and password.You can
use the following services with your LG account LG
Smart monitor, LG Cloud,
LG Smart World
(excluding
some countries), LG Smart ThinQ, and LG Smart air
conditioning, etc.
•
Additional information may be required depending on
the service.
