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2 If you are using a PC, download and install
SmartShare
TM
PC Software from the website.
Before installation, exit all programs running on the PC, such as a firewall or an anti-virus
software.
3 The server should be running in order to watch the shared file on your monitor.
•
For the website information, go to
SMART
SETTINGS SUPPORT Product /
Service Info
.
•
For information on how to use the
SmartShare
TM
PC Software, refer to the software's help
section.
When Content Share is Malfunctioning
•
Check your network settings if the content share option does not work properly.
•
To watch the 1080p video through Contents Share function, a router that uses 5 GHz frequency
is required. If a 2.4 GHz router is used, the video may not play properly.
•
May not work properly on a wireless network. It is recommended that you connect to a wired
network.
•
When playing a video, Multi Audio and internal subtitles are not supported.
•
If multiple monitors are connected to one device, the content may not be played properly
depending on server performance.
•
Captions are only supported on some connected devices.
•
May not work properly depending on the network environment.
•
The Content Share function may not be supported for a router that does not support multi-
cast. For more information, refer to the user guide that came with your router or contact the
manufacturer.
•
Even for the file format supported by the monitor, the supported file format may differ
depending on the connected device environment.
•
If there are too many folders or files in a folder, it may not work properly.
•
The information on the file imported from the connected device may not be displayed correctly.
•
SmartShare
TM
PC Software is recommended for reading captions.
•
When a subtitle file is added later, disable the shared folder and then enable it again.
•
The DRM files in the connected device will not play.
•
ULTRA HD videos (3840 x 2160) are not supported.
