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Frequently asked questions for smart monitor
Sign up is required to use
LG Smart World
.
Free apps are available immediately after signing up, but you should register your payment method
in order to use paid apps.
You can sign up and register payment methods on the monitor or on our website. (
www.lgappstv.
com
)
Problem
Solution
When entering menu, the
“
Initializing
” message always
appears.
•
The “
Initializing
” message shows you how long it
takes to reboot the microprocessor and hardware, set
up network communications, and communications
with SDP (device authentication and basic information
download). It takes about 20 seconds and this is a
normal process.
While using internet features,
there is a blank space on some Web
pages.
•
The internet of the Monitor supports up to Flash 11 and
may not replay any file format other than the following
: JPEG, PNG, GIF
Internet closes automatically when
visiting website.
•
If memory is insufficient because of large volume of
image information in the web page, internet may be
forced to close.
I already signed up on monitor. Do
I need to sign up again at web site?
(
www.lgappstv.com
)
•
If you sign up on your monitor, no additional sign-up
on the LG website (
www.lgappstv.com
) is required.
After signing up on monitor, you can sign into the
website by using the same ID and password and
entering the additional information to complete the
email verification process.
Can each family member use a
different ID with a single monitor?
•
It is possible to register and use more than one ID on
one monitor.
•
To check the ID registered with monitor from
SMART Sign in ID List
.
•
You can check the list of apps purchased by each ID.
However, you can see all apps installed by each ID in
SMART Sign in My Page
.
