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Understanding printer messages
The printer operator panel displays messages describing the current state of the printer and indicates possible printer
problems you must resolve. This topic provides a list of all printer messages, explains what they mean, and tells you how to
clear the messages.
The following table lists the messages in alphanumerical order. You can also locate a message using the index.
Message
Action
Activating Menu Changes
Wait for the message to clear.
Busy
Wait for the message to clear, or cancel the print job.
Calibrating
Wait for the message to clear.
Cancel not available
Wait for the message to clear.
Cancelling
Wait for the message to clear.
Change <src> <Custom Type Name>
• Press
if you have changed the media.
• Select
Use current
to print on media currently in the printer.
• Cancel the current job.
Change <src> <Custom String>
Change <src> <size>
Change <src> <type> <size>
Check duplex connection
• Turn the printer off and back on. If the error recurs, turn the printer off,
unplug the power cord from the wall outlet, and then remove the
duplex unit. Reattach the duplex unit, connect the power cord to a
properly grounded outlet, and restart the printer.
If the error recurs, turn the printer off, unplug the power cord from the
wall outlet, and then remove the specified device, and call for service.
• Press
to clear the message and print without using the device.
Check tray <x> connection
• Turn the printer off and back on. If the error recurs, turn the printer off,
unplug the power cord from the wall outlet, and then remove the
specified tray. Reattach the tray, connect the power cord to a properly
grounded outlet, and restart the printer.
If the error recurs, turn the printer off, unplug the power cord from the
wall outlet, and then remove the specified device, and call for service.
• Press
to clear the message and print without using the device.
Clearing job accounting statistics
Wait for the message to clear.
Close Door or Insert Cartridge
• Close the upper front door.
• Install the toner cartridge.
Close finisher side door
Close the finisher side door to clear the message.
Close Finisher Top Cover
Close the finisher top cover to clear the message.
Copies
Enter the desired number of copies.
Defragmenting Flash DO NOT POWER OFF
Warning:
Do not turn the printer off while this message is displayed.
Wait for the message to clear.
Delete
• Press
to delete the specified job.
• Press Stop to cancel the operation.
