If you do not hear a dial tone, then review Step 1 or see the “Fax troubleshooting checklist” on page 88.
Step 3: Set your fax name and fax number
Your user information includes your name or company name, your fax number (which is your telephone number, unless
you have a dedicated fax telephone line), and the time and date on your fax machine when a transmission is made.
This information appears in the header and footer of the faxes that you send.
Some countries or regions require the fax number and fax name for you to send a fax, and some fax machines block
anonymous faxes. Make sure to enter your fax number and fax name correctly. This is the information that identifies
you as the sender in all the faxes that you send.
1
From the home screen, navigate to:
>
Fax Setup
>
Dialing and Sending
>
Fax Name
2
Enter your name or company name, and then touch
OK
.
3
Touch
Fax Number
.
4
Enter your fax number or telephone number, and then touch
Accept
.
Step 4: Set the printer to receive faxes automatically or manually
If the printer is connected to a dedicated fax line or sharing the line with an answering machine, then set the printer
to receive faxes automatically. If the printer is sharing the line with a telephone subscribed to voice mail service, then
set the printer to receive faxes manually.
1
From the home screen, navigate to:
>
Fax Setup
>
Ringing and Answering
>
Auto Answer
2
Select an Auto Answer setting, and then touch
Accept
.
Step 5: Set the number of rings
If you set Auto Answer to On in Step 4, then do the following. If you set Auto Answer to Off, then proceed to Step 6.
If you subscribe to Distinctive Ring
Setting the correct ring is important if you subscribe to the Distinctive Ring Pattern Detection (DRPD) feature offered
by telephone companies. This feature allows you to have multiple telephone numbers on one telephone line. Each
telephone number has a designated ring pattern (single ring, double ring, triple ring, or double and triple ring). The
different ring patterns let you know what telephone number was dialed, and what device you should use to answer
the call.
Assign one of your telephone numbers to the printer as the fax number, and then set the printer to answer the ring
pattern of that number. If the pattern is set incorrectly, then the printer rings, but does not receive the fax.
1
From the home screen, navigate to:
>
Fax Setup
>
Ringing and Answering
>
Ring Pattern
2
Select the ring pattern for the printer, and then touch
Accept
.
Setting up the printer to fax
42