Lenze · E94AYCET communication module (EtherCAT®) · Communication Manual · DMS 10.2 EN · 11/2018 · TD06
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13
Error messages
13.2
Possible causes and remedies
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
EtherCAT: Error: Lenze setting loaded [0x00c86420]
EtherCAT: Communication time-out with safety module [0x00c86610]
EtherCAT: Initialisation error with safety module [0x00c86612]
EtherCAT: Quit 'Operational' state [0x00c88131]
EtherCAT: Sync loss detected with standard device [0x00c88132]
Response
(Lenze setting printed in bold)
Setting:
not possible
None
System fault
Fault
Trouble
Quick stop by trouble
Warning locked
Warning
Information
Cause
Remedy
Access via standard device to the parameter set in the
memory module failed.
Download application again (including module).
Response
(Lenze setting printed in bold)
Setting:
not possible
None
System fault
Fault
Trouble
Quick stop by trouble
Warning locked
Warning
Information
Cause
Remedy
The communication to the SM30x safety module is
disturbed.
Send communication module with error description to
Lenze.
Response
(Lenze setting printed in bold)
Setting:
not possible
None
System fault
Fault
Trouble
Quick stop by trouble
Warning locked
Warning
Information
Cause
Remedy
The communication to the SM30x safety module
could not be initialised correctly.
Check if the SM30x safety module is plugged in and
supplied with voltage
Response
(Lenze setting printed in bold)
/
(
Configurable response)
None
System fault
Fault
Trouble
Quick stop by trouble
Warning locked
Warning
Information
Cause
Remedy
The EtherCAT data exchange was stopped in the
"Operational" state.
• Check cables and terminals.
• The master has to reset the device to the
"Operational" status. (If required, check a pending
emergency message first).
Response
(Lenze setting printed in bold)
Setting:
not possible
None
System fault
Fault
Trouble
Quick stop by trouble
Warning locked
Warning
Information
Cause
Remedy
• The cycle time settings are faulty.
• The task time setting of a linked PLC program is faulty.
• EtherCAT master / DC master settings are incorrect.
• The sync source setting is faulty.
• Check the cycle times.
• Check the task time of a linked PLC program.
• Check the EtherCAT master / DC master settings.
• Check the settings of the standard device in
(selection of the sync source).