• Method 2
1. Open Control Panel.
Note:
For detailed information on how to open Control Panel on Windows 8 and Windows 8.1, see
“Accessing Control Panel on the Windows 8 or Windows 8.1 operating system” on page 18.
2. Click
Programs
.
3. Click
Turn Windows features on or off
.
4. A list of optional Windows components is displayed. Follow the instructions on the screen.
• Method 3
1. On the Windows 7 operating system, click
Start
➙
Computer
. On the Windows 8 operating system,
open File Explorer and click
Computer
. On the Windows 8.1 operating system, open File Explorer.
2. Right-click your C drive entry and then click
Properties
.
3. Click
Disk Cleanup
.
4. Click
Clean up system files
.
5. Click the
More Options
tab.
6. In the
Programs and Features
area, click the
Clean up
button.
7. A list of installed programs is displayed. Select the program that you want to remove. Click
Uninstall/Change
or
Uninstall
.
• Clean out your Inbox, Sent Items, and Deleted Items folders from your e-mail application. The folder
names and procedures vary depending on your e-mail application. If you need assistance, see the
help system for your e-mail application.
Excessive number of fragmented files
Symptom: Excessive number of fragmented files
Action: Run the Windows Disk Defragmenter program.
Note:
Depending on the size of the hard disk drive and amount of data currently stored on the hard disk
drive, the disk-defragmentation process might take up to several hours to complete.
On the Windows 7 operating system, do the following:
1. Close any programs that are currently running and close any open windows.
2. Click
Start
➙
Computer
.
3. Right-click your C drive entry and then click
Properties
.
4. Click the
Tools
tab.
5. Click
Defragment Now
, then click
Continue
.
6. Click
Defragment Now
again to start a disk-defragmentation process.
On the Windows 8 or Windows 8.1 operating system, do the following:
1. Close any programs that are currently running and close any open windows.
2. On Windows 8, open File Explorer and click
Computer
. On Windows 8.1, open File Explorer.
3. Right-click your C drive entry and then click
Properties
.
4. Click the
Tools
tab and then click
Optimize
.
5. Click
Optimize
in the Optimize Drives window that is displayed to start a disk-defragmentation process.
Chapter 10
.
Troubleshooting and diagnostics
117
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