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A wireless WAN problem

Message: Unauthorized WAN card is plugged in - Power off and remove the WAN card.

Action: The WAN card is not supported on this computer. Remove it.

Note:

Some computer models do not have a wireless WAN.

Bluetooth problem

Symptom: Sound does not come from the Bluetooth headset or headphone but comes from the local
speaker even though the headset or headphone is connected using the Headset profile or AV profile.

Action: Do the following:

1. Exit the application that uses the sound device (for example, Windows Media Player).

2. Open Control Panel.

Note:

For detailed information on how to open Control Panel on Windows 8 and Windows 8.1, see

“Accessing Control Panel on the Windows 8 or Windows 8.1 operating system” on page 18.

3. Click

Hardware and Sound

➙

Sound

.

4. Select the

Playback

tab.

5. If you are using the Headset profile, select

Bluetooth Hands-free Audio

and click the

Set Default

button. If you are using the AV profile, select

Stereo Audio

and click the

Set Default

button.

6. Click

OK

to close the Sound window.

Option problems

Use this information to diagnose problems with Lenovo hardware options that do not have their own
troubleshooting information.

Select your symptom from the following list:

•

“An option that was just installed does not work” on page 115

•

“An option that previously worked does not work now” on page 115

An option that was just installed does not work

Symptom: An option that was just installed does not work.

Action: Verify that:

• The option is designed for your computer.

• You followed the installation instructions supplied with the option and the installation instructions provided

with your computer, and all option files (such as device drivers, if required) are installed correctly.

• You have not loosened other installed options or cables.

• If the option is an adapter, you have provided enough hardware resources for the adapter to function

correctly. See the documentation supplied with the adapter (as well as the documentation for any other
installed adapters) to determine the resources required for each adapter.

If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical
assistance, see Chapter 11 “Getting information, help, and service” on page 121.

An option that previously worked does not work now

Symptom: An option that previously worked does not work now.

Chapter 10

.

Troubleshooting and diagnostics

115

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Содержание M93/p Tiny

Страница 1: ...ThinkCentre M93 p Tiny User Guide Machine Types 10A4 10A5 10AA and 10AB ...

Страница 2: ...ion on page v and Appendix A Notices on page 125 Second Edition January 2014 Copyright Lenovo 2013 2014 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Страница 3: ...rprint reader 19 Using the wheel mouse 20 Adjusting audio 20 About your computer audio 20 Setting the volume from the desktop 20 Setting the volume from Control Panel 21 Using CDs and DVDs 21 Handling and storing CD and DVD media 22 Playing a CD or DVD 22 Recording a CD or DVD 22 Chapter 3 You and your computer 25 Accessibility and comfort 25 Arranging your workspace 25 Comfort 25 Glare and lighti...

Страница 4: ...Password 92 Setting changing and deleting a password 92 Erasing lost or forgotten passwords clearing CMOS 93 Enabling or disabling a device 93 Selecting a startup device 94 Selecting a temporary startup device 94 Selecting or changing the startup device sequence 94 Enabling ErP compliance mode 94 ICE performance mode 95 ICE thermal alert 95 Exiting the Setup Utility program 96 Chapter 8 Updating s...

Страница 5: ...ion of Conformity 127 Eurasian compliance mark 129 Additional regulatory information 129 Appendix C WEEE and recycling information 131 Important WEEE information 131 Recycling information for Japan 131 Recycling information for Brazil 132 Battery recycling information for Taiwan 132 Battery recycling information for the European Union 132 Appendix D Restriction of Hazardous Substances Directive Ro...

Страница 6: ...iv ThinkCentre M93 p Tiny User Guide ...

Страница 7: ...re referred to as Customer Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the covers from a product ...

Страница 8: ... the cord to fray crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cord and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the...

Страница 9: ...onnect the equipment from the electrical outlet External devices Do not connect or disconnect any external device cables other than Universal Serial Bus USB and 1394 cables while the computer power is on otherwise you might damage your computer To avoid possible damage to attached devices wait at least five seconds after the computer is shut down to disconnect external devices General battery noti...

Страница 10: ... follow these basic precautions Do not leave your computer power adapter or accessories in contact with your lap or any part of your body for an extended period when the products are functioning or when the battery is charging Your computer power adapter and many accessories produce some heat during normal operation Extended contact with the body could cause discomfort or potentially a skin burn D...

Страница 11: ...ge to your computer If possible place your computer in a well ventilated and dry area without direct exposure to sunshine Keep electrical appliances such as an electric fan radio high powered speakers air conditioner and microwave oven away from your computer because the strong magnetic fields generated by these appliances can damage the monitor and data on the hard disk drive Do not place any bev...

Страница 12: ...ntact a service technician Cleaning and maintenance Keep your computer and workspace clean Shut down the computer and then disconnect the power cord before cleaning the computer Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer Spray the detergent on a soft cloth and then wipe the computer surfaces Additional importa...

Страница 13: ...o the desktop and move your pointer to the top right or bottom right corner of the screen to display the charms Then click Settings PC info to view the information Microprocessor Your computer comes with one of the following microprocessors internal cache size varies by model type Intel Core i3 microprocessor Intel Core i5 microprocessor Intel Core i7 microprocessor Intel Celeron microprocessor In...

Страница 14: ...nitor maintain update upgrade and repair Preboot Execution Environment PXE The Preboot Execution Environment is an environment to start computers using a network interface independent of data storage devices such as the hard disk drive or installed operating systems Intelligent Cooling Engine ICE The Intelligent Cooling Engine is a system thermal management solution that enables your computer to r...

Страница 15: ...urity features Ability to enable and disable USB connectors individually Ability to enable or disable a device Computrace Agent software embedded in firmware Cover presence switch also called intrusion switch Keyboard with fingerprint reader shipped with some models Power on password POP administrator password and hard disk drive password to deter unauthorized use of your computer Support for a Ke...

Страница 16: ...computer comes with Lenovo programs to help you work more easily and securely Depending on the Windows operating system preinstalled the programs might vary Accessing Lenovo programs on the Windows 7 operating system On the Windows 7 operating system you can access Lenovo programs from either the Lenovo ThinkVantage Tools program or from Control Panel Accessing Lenovo programs from the Lenovo Thin...

Страница 17: ...g green text Note If you do not find the program you need in Control Panel open the Lenovo ThinkVantage Tools program navigation window and double click the dimmed icon to install the program you need Then follow the instructions on the screen When the installation process completes the program icon will be activated and you can find the program in Control Panel The programs and the corresponding ...

Страница 18: ...nter Lenovo Support Password Manager System Update An introduction to Lenovo programs This topic provides a brief introduction to some Lenovo programs Note Depending on your computer model some of the programs might not be available Communications Utility The Communications Utility program provides a central location for integrated camera and microphone settings It controls advanced settings for t...

Страница 19: ...The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely Lenovo Welcome The Lenovo Welcome program introduces you to some innovative built in features of Lenovo and guides you through a few important setup tasks to help you make the most of your computer Password Manager The Password Manage...

Страница 20: ...your computer parts on the system board and components and internal drives in your computer Locating connectors controls and indicators on the front of your computer Figure 1 Front connector control and indicator locations on page 8 shows the locations of the connectors controls and indicators on the front of your computer Figure 1 Front connector control and indicator locations 8 ThinkCentre M93 ...

Страница 21: ... 9 enables you to charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode or is powered off Locating connectors on the rear of your computer Figure 2 Rear connector locations on page 9 shows the locations of the connectors on the rear of your computer Some connectors on the rear of your computer are color coded to help you determine where to connect th...

Страница 22: ...rk LAN Note To operate the computer within FCC Class B limits use a Category 5 Ethernet cable Optional connector Used to install a serial connector a DisplayPort connector or a USB 2 0 connector Note If you use the optional connector for installing a serial connector the serial connector and the adjacent VGA monitor connector might interfere with each other when connecting cables To avoid the inte...

Страница 23: ... 3 Component locations on page 11 shows the locations of the various components in your computer To remove the computer cover see Removing the computer cover on page 55 Figure 3 Component locations Chapter 1 Product overview 11 ...

Страница 24: ...roprocessor 14 Rear Wi Fi antenna cable 7 Front Wi Fi antenna 15 Rear Wi Fi antenna 8 Power switch board 16 Hard disk drive assembly with a hard disk drive or solid state drive installed Locating parts on the system board Figure 4 System board part locations on page 12 shows the locations of the parts on the system board Figure 4 System board part locations 12 ThinkCentre M93 p Tiny User Guide ...

Страница 25: ... 10 Battery 4 Microprocessor 11 Mini PCI Express card slot 5 Cover presence switch connector intrusion switch connector 12 SATA 3 0 connector 6 Clear CMOS Complementary Metal Oxide Semiconductor Recovery jumper 13 Hard disk drive power connector 7 Internal speaker connector 14 Optional USB 2 0 connector Chapter 1 Product overview 13 ...

Страница 26: ... When you contact Lenovo for help the machine type and model information helps support technicians to identify your computer and provide faster service The following is a sample of the machine type and model label Figure 5 Machine type and model label 14 ThinkCentre M93 p Tiny User Guide ...

Страница 27: ...stem to help you get the most of your computer To access the Windows Help and Support information system do one of the following On the Windows 7 operating system click Start Help and Support On the Windows 8 or Windows 8 1 operating system move your pointer to the top right or bottom right corner of the screen to display the charms Then click Settings Help Additionally the Windows 8 1 operating s...

Страница 28: ...he Start screen Using a pointing device Move the pointer to the extreme bottom left corner of the screen until a small representation of the Start screen is displayed then click the representation Using a touch screen Do one of the following Swipe in and out on the left edge of the screen Representations of all available workspaces are displayed along the left edge of the screen Tap the representa...

Страница 29: ...con Using a touch screen Swipe in and out on the left edge of the screen Representations of all available workspaces are displayed along the left edge of the screen Tap the Windows screen control icon at the bottom Note The Windows screen control icon is displayed only if you have at least one active workspace in the background of the system From the desktop or any other workspace that is opened f...

Страница 30: ...sed workspace application PC settings or desktop do one of the following Using a pointing device Move the pointer to the extreme top left corner of the screen until the Windows screen control icon is displayed then click the icon Using a touch screen Swipe in from the left edge of the screen For information about using other features of the Windows 8 1 operating system open the Help Tips applicati...

Страница 31: ...en the Start menu On the Windows 8 or Windows 8 1 operating system press the Windows key to switch between the current workspace and the Start screen The style of the Windows logo varies depending on the keyboard type The context menu key is located next to the Ctrl key on the right side of the Spacebar Pressing the context menu key opens the context menu for the active program icon or object Note...

Страница 32: ...the connectors provided on the audio adapter Each audio solution provides at least three audio connectors audio line in connector audio line out connector and Microphone connector On some models a fourth connector is provided for the attachment of unpowered stereo speakers speakers that do not require an ac power source The audio adapter provides you with the ability to record and play back sound ...

Страница 33: ...wing 1 On the Windows 7 operating system click Start Control Panel Hardware and Sound On the Windows 8 or Windows 8 1 operating system open Control Panel and click Hardware and Sound Note For detailed information on how to open Control Panel on Windows 8 and Windows 8 1 see Accessing Control Panel on the Windows 8 or Windows 8 1 operating system on page 18 2 In the Sound section click Adjust syste...

Страница 34: ...t the tray with one hand and then push on the center of the CD or DVD until it snaps into place 3 Press the Eject Load button again or gently push the tray forward to close the tray The CD or DVD player program starts automatically For additional information refer to the CD or DVD player program help system To remove a CD or DVD from the DVD drive do the following 1 With the computer on press the ...

Страница 35: ...l to open the program 3 Follow the instructions on the screen On the Windows 8 1 operating system run the Power2Go program by doing the following 1 On the start screen click the arrow icon in the bottom left corner to go to the Apps screen Then type Power2Go in the search box in the top right corner of the screen 2 Click Power2Go in the search result to open the program 3 Follow the instructions o...

Страница 36: ...24 ThinkCentre M93 p Tiny User Guide ...

Страница 37: ...your operating system others can be purchased through vendors or accessed through the World Wide Web http www lenovo com healthycomputing Arranging your workspace To get the most from your computer arrange both the equipment you use and your work area to suit your needs and the kind of work you do Your comfort is of foremost importance but light sources air circulation and the location of electric...

Страница 38: ...ity of the image on the screen try them only after you have exhausted other methods of reducing glare Dust buildup compounds problems associated with glare Remember to clean your monitor screen periodically using a soft cloth as directed in your monitor documentation Air circulation Your computer and monitor produce heat The computer has a fan that pulls in fresh air and forces out hot air The mon...

Страница 39: ...our computer or relocate your computer to another country or region you must be certain that you have matched your computer to the voltage available at your electrical outlet CAUTION You must know the voltage of the electrical connection outlet where your computer will be connected If you do not know the voltage contact your local electric company or refer to official Web sites or other literature...

Страница 40: ...tlet style different from the type you are currently using you will have to purchase either electrical plug adapters or new power cords You can order power cords directly from Lenovo For power cord information and part numbers go to http www lenovo com powercordnotice 28 ThinkCentre M93 p Tiny User Guide ...

Страница 41: ... turn on the computer an error message will be displayed To bypass the error message and log in to the operating system do the following 1 Properly install or close your computer cover See Completing the parts replacement on page 80 2 Press F1 to enter the Setup Utility program Then press F10 to save and exit the Setup Utility program The error message will not be displayed again Ability to enable...

Страница 42: ...ur computer BIOS passwords You can use the BIOS Setup Utility program to set passwords to prevent unauthorized access to your computer and data The following types of passwords are available Power On Password When a Power On Password is set you are prompted to type a valid password each time the computer is turned on The computer cannot be used until the valid password is typed in For more informa...

Страница 43: ...dow opens 3 Select Preboot Authentication or Erase Fingerprint Data as desired and press Enter 4 Select the desired settings and press Enter 5 Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit Using and understanding firewalls A firewall can be hardware software or a combination of both depending on the level of security required Firewalls w...

Страница 44: ...For more information about how to use your antivirus software refer to the help system of your antivirus software 32 ThinkCentre M93 p Tiny User Guide ...

Страница 45: ...out setting the part down When this is not possible place the static protective package that the part came in on a smooth level surface and place the part on it Do not place the part on the computer cover or other metal surface Installing or replacing hardware This section provides instructions on how to install or replace hardware for your computer You can expand the capabilities of your computer...

Страница 46: ...pter To install the ac power adapter connect the ac power adapter to the ac power adapter connector at the rear of your computer and a workable electrical outlet Secure the power cord into the power adapter cable loop at the rear of the computer as shown Figure 7 Connecting the ac power adapter To remove the ac power adapter do the following 1 Turn off the computer and disconnect all power cords f...

Страница 47: ...ttempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to install or remove the vertical stand Note The vertical stand and Video Electronics Standards Association VESA mount bracket are optional parts If your computer comes with the VESA mount bracket installed ensure that you remove the VESA mount bracket before you ...

Страница 48: ... 2 Align the rear of the computer with the rear of the vertical stand and position the computer on the vertical stand as shown Figure 9 Installing the vertical stand To remove the vertical stand do the following 1 Turn off the computer 36 ThinkCentre M93 p Tiny User Guide ...

Страница 49: ...ny repair before reading and understanding the Important safety information on page v This section provides instructions on how to install or remove the VESA mount bracket Note The VESA mount bracket is only available on some models To install the VESA mount bracket do the following 1 Turn off the computer and disconnect all power cords from electrical outlets Chapter 5 Installing or replacing har...

Страница 50: ...tall the two screws to secure the VESA mount bracket to the computer Figure 12 Installing the screws to secure the VESA mount bracket To remove the VESA mount bracket do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 38 ThinkCentre M93 p Tiny User Guide ...

Страница 51: ...ng the VESA mount bracket Installing or removing the ac power adapter bracket Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to install or remove the ac power adapter bracket Note The ac power adapter bracket is only available on some models To remove the ac power adapte...

Страница 52: ...ct all power cords from electrical outlets 2 Pull the tab 1 and then slide the ac power adapter bracket as shown to remove it from the VESA mount bracket Figure 15 Removing the ac power adapter bracket 40 ThinkCentre M93 p Tiny User Guide ...

Страница 53: ...tical drive Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to replace the optical drive Note The optical drive is only available on some models To replace the optical drive do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 ...

Страница 54: ...VESA mount bracket Figure 17 Removing the optical drive box 4 Remove the screw that secures the optical drive in the optical drive box Use a screwdriver to slide the optical drive forward and then remove the optical drive from the optical drive box Figure 18 Removing the optical drive from the optical drive box 42 ThinkCentre M93 p Tiny User Guide ...

Страница 55: ...Removing the optical drive metal plate 6 Align the two screw holes in the optical drive metal plate with the corresponding holes in the new optical drive and then install the two screws to secure the metal plate on the new optical drive Figure 20 Installing the optical drive metal plate Chapter 5 Installing or replacing hardware 43 ...

Страница 56: ... it snaps into position Figure 21 Installing the optical drive into the optical drive box 8 Install the screw that secures the optical drive in the optical drive box Figure 22 Installing the screw that secures the optical drive 44 ThinkCentre M93 p Tiny User Guide ...

Страница 57: ...cal drive box with the two screws on the VESA mount bracket and then slide the optical drive box as shown to install it on the VESA mount bracket Figure 23 Installing the optical drive box Chapter 5 Installing or replacing hardware 45 ...

Страница 58: ...ement on page 80 Replacing the secondary hard disk drive Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to replace the secondary hard disk drive Note The secondary hard disk drive is installed in the optical drive box and is only available on some models To replace the s...

Страница 59: ...e it from the VESA mount bracket Figure 25 Removing the optical drive box 4 Slide the release button on the optical drive box and then remove the secondary hard disk drive adapter from the optical drive box Figure 26 Removing the secondary hard disk drive adapter from the optical drive box Chapter 5 Installing or replacing hardware 47 ...

Страница 60: ...bracket 6 To remove the hard disk drive from the adapter lift the adapter retaining latch Slide the hard disk drive towards the retaining latch and then lift the hard disk drive out of the adapter Figure 28 Removing the secondary hard disk drive from the adapter 7 Install the four screws to the new hard disk drive Figure 29 Installing the four screws to the hard disk drive 48 ThinkCentre M93 p Tin...

Страница 61: ...snaps into position Figure 30 Installing the hard disk drive into the adapter 9 Position the adapter into the adapter bracket and then pivot the adapter downward until it snaps into position Figure 31 Installing the hard disk drive adapter into the adapter bracket Chapter 5 Installing or replacing hardware 49 ...

Страница 62: ... Slide the hard disk drive adapter bracket into the optical drive box until it snaps into position Figure 32 Installing the adapter bracket into the optical drive box 50 ThinkCentre M93 p Tiny User Guide ...

Страница 63: ...ical drive box with the two screws on the VESA mount bracket and then slide the optical drive box as shown to install it on the VESA mount bracket Figure 33 Installing the optical drive box Chapter 5 Installing or replacing hardware 51 ...

Страница 64: ...box Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to install or remove the I O box Note The I O box is only available on some models The I O box provides the following connectors for connecting to external devices Four USB 2 0 connectors two on the front and two on the ...

Страница 65: ...and then slide the I O box as shown to remove it from the VESA mount bracket Figure 35 Removing the I O box To install the I O box do the following 1 Turn off the computer and disconnect all power cords from electrical outlets Chapter 5 Installing or replacing hardware 53 ...

Страница 66: ...wo holes in the I O box with the two screws on the VESA mount bracket and then slide the I O box as shown to install it on the VESA mount bracket Figure 36 Installing the I O box 54 ThinkCentre M93 p Tiny User Guide ...

Страница 67: ...ctions on how to remove the computer cover CAUTION Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To remove the computer cover do the following 1 Remove any media from the drives and turn off all attached devices and the computer 2 Disconnect all power cords from electrical outlets 3 Disconnect the power cord Input Output cables and...

Страница 68: ...5 Remove the screw that secures the computer cover Figure 38 Removing the screw that secures the computer cover 56 ThinkCentre M93 p Tiny User Guide ...

Страница 69: ...fety information on page v This section provides instructions on how to install or remove the hard disk drive assembly To remove the hard disk drive assembly do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 55 3 Locate the hard disk drive assembly in the computer See Locating componen...

Страница 70: ...all the hard disk drive assembly do the following 1 Position the hard disk drive assembly on the system board so that the two holes in the hard disk drive bracket are aligned with the standoffs on the system board Slide the hard disk drive assembly as shown until the two screw holes 1 are aligned with the corresponding screw posts on the system board Figure 41 Installing the hard disk drive assemb...

Страница 71: ...le Your computer has two slots for installing or replacing DDR3 SODIMMs that provide up to a maximum of 16 GB system memory When installing or replacing a memory module use 2 GB 4GB or 8GB DDR3 SODIMMs in any combination up to a maximum of 16 GB To install or replace a memory module do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the compute...

Страница 72: ...page 57 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 80 Replacing the battery Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v Your computer has a special type of memory that maintains...

Страница 73: ...age 12 4 Remove the hard disk drive assembly to get access to the battery See Installing or removing the hard disk drive assembly on page 57 5 Remove the old battery Figure 45 Removing the old battery 6 Install a new battery Figure 46 Installing a new battery 7 Reinstall the hard disk drive assembly See Installing or removing the hard disk drive assembly on page 57 8 Reinstall the computer cover a...

Страница 74: ...l outlets 2 Remove the computer cover See Removing the computer cover on page 55 3 Locate the power switch board See Locating components on page 11 4 Remove the hard disk drive assembly See Installing or removing the hard disk drive assembly on page 57 5 Disconnect the power switch board cable from the corresponding connector on the system board 6 Remove the screw that secures the power switch boa...

Страница 75: ... to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 80 Replacing the Wi Fi card module Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to replace the Wi...

Страница 76: ...mini PCI Express card slot Note Do not over pivot the Wi Fi card module Figure 50 Removing the Wi Fi card module 7 Insert the new Wi Fi card module into the mini PCI Express card slot Then pivot the Wi Fi card module downward until it snaps into position and is secured by the plastic post Note Do not touch the notched edge of the Wi Fi card module Figure 51 Installing the Wi Fi card module 8 Conne...

Страница 77: ... front Wi Fi antenna do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 55 3 Remove the hard disk drive assembly See Installing or removing the hard disk drive assembly on page 57 4 Peel off the paper that protects the sticker on the bottom of the front Wi Fi antenna Figure 53 Peeling o...

Страница 78: ...connect it to the Wi Fi card module Figure 56 Connecting the front Wi Fi antenna cable 9 Reconnect the signal cable and power cable to the hard disk drive To remove the front Wi Fi antenna do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Disconnect the signal cable and power cable from the hard disk drive 3 Disconnect the front Wi Fi antenna cable f...

Страница 79: ...removing the rear Wi Fi antenna Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to install or remove the rear Wi Fi antenna Note The rear Wi Fi antenna is only available on some models To install the rear Wi Fi antenna do the following 1 Turn off the computer and disconne...

Страница 80: ...m electrical outlets 2 Straighten the rear Wi Fi antenna so that it can be more easily twisted 3 Hold the thicker end of the rear Wi Fi antenna and unscrew the Wi Fi antenna from the rear of the computer Figure 59 Removing the rear Wi Fi antenna Replacing the internal speaker Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information...

Страница 81: ...over on page 55 3 Locate the internal speaker in the computer See Locating components on page 11 4 Remove the hard disk drive assembly See Installing or removing the hard disk drive assembly on page 57 5 Disconnect the internal speaker cable from the system board 6 Release the internal speaker cable from the retaining clip on the side of the thermal module bracket Figure 60 Releasing the internal ...

Страница 82: ...rnal speaker holder Figure 61 Removing the internal speaker 8 Press the tab 1 as shown and insert the new internal speaker into the internal speaker holder until the new internal speaker snaps into position and is secured by the tab 1 Figure 62 Installing the internal speaker 70 ThinkCentre M93 p Tiny User Guide ...

Страница 83: ...lacement go to Completing the parts replacement on page 80 Replacing the cover presence switch Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to replace the cover presence switch also known as intrusion switch To replace the cover presence switch do the following 1 Turn ...

Страница 84: ...switch 6 Attach the new cover presence switch to the thermal module Figure 65 Installing the cover presence switch 7 Connect the cable of the new cover presence switch to the cover presence switch connector on the system board See Locating parts on the system board on page 12 72 ThinkCentre M93 p Tiny User Guide ...

Страница 85: ...ation on page v This section provides instructions on how to replace the system fan CAUTION Hazardous moving parts Keep fingers and other body parts away To replace the system fan do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 55 3 Locate the system fan in the computer See Locating ...

Страница 86: ...Remove the three screws that secure the system fan to the thermal module and then lift the system fan to remove it from the computer Figure 66 Removing the system fan 74 ThinkCentre M93 p Tiny User Guide ...

Страница 87: ...allation or replacement go to Completing the parts replacement on page 80 Replacing the thermal module Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to replace the thermal module CAUTION The thermal module might be very hot Turn off the computer and wait three to five m...

Страница 88: ...rmal module to the system board a Partially remove screw 1 then fully remove screw 2 and then fully remove screw 1 b Partially remove screw 3 then fully remove screw 4 and then fully remove screw 3 Lift and pull the thermal module to remove it from the system board Notes Carefully remove the four screws from the system board to avoid any possible damage to the system board The four screws cannot b...

Страница 89: ...replacement on page 80 Replacing the microprocessor Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to replace the microprocessor CAUTION The thermal module and microprocessor might be very hot Turn off the computer and wait three to five minutes to let the computer cool ...

Страница 90: ...d Touch only the edges of the microprocessor Do not touch the gold contacts on the bottom Do not drop anything onto the microprocessor socket while it is exposed The socket pins must be kept as clean as possible Figure 71 Removing the microprocessor 6 Ensure that the small handle is in the raised position and the microprocessor retainer is fully open 7 Remove the protective cover that protects the...

Страница 91: ...rocessor retainer and lock it into position with the small handle to secure the new microprocessor in the socket 10 Reinstall the thermal module See Replacing the thermal module on page 75 What to do next To work with another piece of hardware go to the appropriate section To complete the replacement go to Completing the parts replacement on page 80 Replacing the keyboard or mouse Attention Do not...

Страница 92: ... parts you need to reinstall the computer cover and reconnect cables Depending on the parts you installed or replaced you might need to confirm the updated information in the Setup Utility program Refer to Chapter 7 Using the Setup Utility program on page 91 To reinstall the computer cover and reconnect cables to your computer do the following 1 Ensure that all components have been reassembled cor...

Страница 93: ...ition the computer cover on the chassis and then push the cover to the rear of the computer until it snaps into position Figure 74 Installing the computer cover Chapter 5 Installing or replacing hardware 81 ...

Страница 94: ...on page 9 7 To update your configuration refer to Chapter 7 Using the Setup Utility program on page 91 Note In most areas of the world Lenovo requires the return of the defective Customer Replaceable Unit CRU Information about this will come with the CRU or will come a few days after the CRU arrives Obtaining device drivers You can obtain device drivers for operating systems that are not preinstal...

Страница 95: ... Restore b Follow the instructions on the screen c When the installation process completes the Enhanced Backup and Restore icon is activated 2 There are a variety of methods to choose from when considering how to recover in the event of a software or hardware related problem Some methods vary depending on the type of operating system that is installed 3 The product on the recovery media may be use...

Страница 96: ...vice Menu window opens release the F12 key 3 Select the desired startup device and press Enter The restore process begins 4 Follow the instructions on the screen to complete the operation Note After restoring your computer hard disk drive to the factory default state you might have to reinstall device drivers for some devices See Reinstalling device drivers on page 88 Performing backup and recover...

Страница 97: ...es you to locate files on your hard disk drive and transfer them to a network drive or other recordable media such as a USB device or a disc This solution is available even if you did not back up your files or if changes were made to the files since your last backup operation You can also rescue individual files from a Rescue and Recovery backup located on your local hard disk drive a USB device o...

Страница 98: ...es Creating a rescue medium This section provides instructions on how to create a rescue medium To create a rescue medium on the Windows 7 operating system do the following 1 From the Windows desktop click Start All Programs Lenovo ThinkVantage Tools Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recov...

Страница 99: ...stalling preinstalled device drivers This section provides instructions on how to reinstall preinstalled device drivers Attention When you reinstall device drivers you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer To reinstall the device driver for a factory installed device do the following 1 Turn...

Страница 100: ...u are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer For more information about reinstalling device drivers that came with your computer see Reinstalling preinstalled applications and device drivers on page 87 Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the...

Страница 101: ... affecting your files section click Get started Resetting your computer to the factory default settings You can reset your computer to the factory default settings Resetting the computer will reinstall the operating system and reinstall all the programs and settings that came with your computer Attention If you reset your computer all your personal files and settings will be deleted To avoid data ...

Страница 102: ... if Windows 8 or Windows 8 1 fails to start The Windows recovery environment on your computer is capable of operating independently from the Windows 8 or Windows 8 1 operating system This enables you to recover or repair the operating system even if the Windows 8 or Windows 8 1 operating system fails to start After two consecutive failed boot attempts the Windows recovery environment starts automa...

Страница 103: ...e Setup Utility program Press Enter when prompted to confirm the exit The error message will not be displayed again Press F2 to bypass the error message and log in to the operating system Note You have to enable the configuration change detection feature for the POST to detect the removal of the hard disk drive or decrease of the memory module size To enable the configuration change detection feat...

Страница 104: ...sword deters unauthorized users from changing configuration settings If you are responsible for maintaining the configuration settings of several computers you might want to set an Administrator Password When an Administrator Password is set you are prompted to type a valid password each time you try to access the Setup Utility program The Setup Utility program cannot be accessed until a valid pas...

Страница 105: ...leting the parts replacement on page 80 6 Turn on the computer and leave it on for approximately 10 seconds When you hear short beeps turn off the computer by holding the power switch for approximately five seconds 7 Repeat step 1 through step 2 8 Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin 2 9 Reinstall the computer cover and connect the power cord See Completi...

Страница 106: ...t Sequence Read the information displayed on the right side of the screen 4 Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 96 Enabling ErP compliance mode You can enable the energy related products directive ErP compliance mode through the Power menu in the Setup Utility program to reduce the consumption of electricity when your computer ...

Страница 107: ...bling Better Thermal Performance your computer will run at a better thermal level with normal acoustic performance To configure the ICE performance mode do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 91 2 From the Setup Utility program main menu select Power 3 Select Intelligent Cooling Engine ICE The Intelligent Cooling Engine ICE window is displ...

Страница 108: ...or changing settings press Esc to return to the Setup Utility program main menu You might have to press Esc several times Do one of the following If you want to save the new settings press F10 to save changes and exit the Setup Utility program If you do not want to save the settings select Exit Discard Changes and Exit and then press Enter When the Reset Without Saving window shows select Yes and ...

Страница 109: ...ailable in a TXT file that is included with the update files For most models you can download either an update program to create a system program update disc or an update program that can be run from the operating system Updating flashing the BIOS from a disc This section provides instructions on how to update flash the BIOS from a disc Note You can download a self starting bootable disc image kno...

Страница 110: ...the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 55 3 Locate the Clear CMOS Recovery jumper on the system board See Locating parts on the system board on page 12 4 Remove any cables that impede access t...

Страница 111: ...roblems Obtain updated device drivers from Lenovo 1 Go to http www lenovo com support 2 Click Download Drivers 3 Select the machine type of your computer from the machine type list 4 Click the category of device for which you need the device driver 5 Click the appropriate device driver 6 Download and install the device driver Updating your operating system Microsoft makes updates available for the...

Страница 112: ...critical and recommended updates or all updates so the list you choose from contains only those update types that are of interest to you To open the System Update program see Accessing Lenovo programs on the Windows 7 operating system on page 4 or Accessing Lenovo programs on the Windows 8 or Windows 8 1 operating system on page 6 If the System Update program is not currently installed on your com...

Страница 113: ...on the screen does not move smoothly with the optical mouse you might need to clean the mouse To clean an optical mouse do the following 1 Turn off your computer 2 Disconnect the mouse cable from the computer 3 Turn the mouse upside down to check the lens a If there is a smudge on the lens gently clean the area with a plain cotton tipped swab b If there is debris in the lens gently blow the debris...

Страница 114: ...any minor issues you might have experienced A log book can help you or a Lenovo technician determine if a problem is related to change in hardware change in software or some other action that might have taken place Create Product Recovery discs See Creating and using recovery media on page 83 for more information about using Product Recovery discs to restore the hard disk drive to the factory defa...

Страница 115: ...ter make sure that it is switched on The power indicator on the front of the computer is on The computer voltage matches the voltage available at the electrical outlet for your country or region The monitor screen is blank Verify that The monitor signal cable is correctly connected to the monitor and to the appropriate monitor connector on the computer The monitor power cord is correctly connected...

Страница 116: ...er configuration settings do not solve the problem or have adverse effects To restore a captured configuration do the following For Windows 7 Click Start Control Panel System and Security System System Protection System Restore For Windows 8 or Windows 8 1 Open Control Panel and then click System and Security System System Protection System Restore Note For detailed information on how to open Cont...

Страница 117: ...ems on page 119 USB problems on page 120 Audio problems Select your symptom from the following list No audio in Windows on page 105 An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a drive on page 106 Sound comes from one external speaker only on page 106 No audio in DOS applications or games on page 106 No audio in Windows Symptom No audio in Windows Act...

Страница 118: ...nly Actions Ensure that the speaker cable is inserted completely into the connector on the computer Make sure the cable that attaches the left speaker to the right speaker is securely connected Double click the speaker icon in the Windows notification area A master volume control window opens Verify that the Balance settings are set correctly If these actions do not correct the problem you might h...

Страница 119: ...sc you might have a problem with your CD or DVD drive or the cabling to your CD or DVD drive Make sure that the power cable and signal cable are securely connected to the drive Unable to use a startable bootable recovery medium such as the Product Recovery CD to start your computer Symptom Unable to use a startable bootable recovery medium such as the Product Recovery CD to start your computer Act...

Страница 120: ...e Actions Check the volume control settings on your computer and on your speakers Make sure that the disc surface is clean and not scratched Check all cable connections to and from the speakers Use the DVD menu for the video to select a different audio track If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Chapter 11 Getting in...

Страница 121: ...list All or some keys on the keyboard do not work on page 109 The mouse or pointing device does not work on page 110 The pointer on the screen does not move smoothly with the mouse on page 110 The fingerprint reader does not work on page 110 The wireless keyboard does not work on page 110 All or some keys on the keyboard do not work Symptom All or some keys on the keyboard do not work Actions Veri...

Страница 122: ...ns do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Chapter 11 Getting information help and service on page 121 The pointer on the screen does not move smoothly with the mouse Symptom The pointer on the screen does not move smoothly with the mouse Action Erratic movement of the mouse pointer is generally caused by a buildup of dirt oils and oth...

Страница 123: ...works when you turn on the computer but goes blank after some period of computer inactivity Symptom The monitor works when you turn on the computer but goes blank after some period of computer inactivity Action The computer is probably set for energy savings with the power management feature If the power management feature is enabled disabling it or changing the settings might solve the problem If...

Страница 124: ...n Control Panel and click Hardware and Sound Adjust screen resolution Advanced Settings Then click the Monitor tab and select a new refresh rate Note For detailed information on how to open Control Panel on Windows 8 and Windows 8 1 see Accessing Control Panel on the Windows 8 or Windows 8 1 operating system on page 18 See your operating system documentation or help for further information on moni...

Страница 125: ...are using the correct device driver On the Windows 7 operating system do the following 1 Click Start Control Panel 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 If an exclamation mark is displayed next to an adapter name under Network adapters you might not be using the correct driver ...

Страница 126: ...computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps the connection fails or errors occur Actions Use Category 5 wiring and make sure that the network cable is securely connected Connect to a 1000 BASE T hub switch not 1000 BASE X If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps Symptom If your computer is a...

Страница 127: ...enovo hardware options that do not have their own troubleshooting information Select your symptom from the following list An option that was just installed does not work on page 115 An option that previously worked does not work now on page 115 An option that was just installed does not work Symptom An option that was just installed does not work Action Verify that The option is designed for your ...

Страница 128: ...can take Insufficient free hard disk drive space Symptom Insufficient free hard disk drive space The Windows operating system will slow down and might produce errors if the hard disk drive gets too full To check the amount of free space on the Windows 7 operating system do the following 1 Click Start Computer 2 Right click your C drive entry and then click Properties The amount of free disk space ...

Страница 129: ...pplication If you need assistance see the help system for your e mail application Excessive number of fragmented files Symptom Excessive number of fragmented files Action Run the Windows Disk Defragmenter program Note Depending on the size of the hard disk drive and amount of data currently stored on the hard disk drive the disk defragmentation process might take up to several hours to complete On...

Страница 130: ...g the Setup Utility program on page 91 If the problem persists run the tests described in the documentation that comes with your printer If you cannot correct the problem have the computer serviced See Chapter 11 Getting information help and service on page 121 Serial connector problems Use this information to troubleshoot the serial connector and devices attached to the serial connector Symptom S...

Страница 131: ...omputer has the minimum memory requirements needed to use the software See the information supplied with the software to verify memory requirements If you just installed an adapter or memory you might have a memory address conflict The software is designed to operate on your computer Other software works on your computer The software you are using works correctly on another computer If you receive...

Страница 132: ...er program to test the USB connector If the USB device came with its own diagnostics run those diagnostics against the USB device If you need technical assistance see Chapter 11 Getting information help and service on page 121 Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collectio...

Страница 133: ... Help and Support information system do one of the following On the Windows 7 operating system click Start Help and Support On the Windows 8 or Windows 8 1 operating system move the pointer to the top right or bottom right corner of the screen to display the charms Then click Settings Help Safety and Warranty The Safety Warranty and Setup Guide that is provided with your computer contains informat...

Страница 134: ...software problem see the documentation that comes with the operating system or software program including readme files and online help Most computers come with a diagnostic program that help you identify hardware problems You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at http www lenovo com support Calling for service During t...

Страница 135: ... warranty service throughout the warranty period Service will be performed by service providers authorized to perform warranty service Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Se...

Страница 136: ...124 ThinkCentre M93 p Tiny User Guide ...

Страница 137: ...ublication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo...

Страница 138: ...ge Microsoft Windows and Windows Media are trademarks of the Microsoft group of companies Intel Intel Core Celeron and Pentium are trademarks of Intel Corporation in the U S and or other countries Linux is a registered trademark of Linus Torvalds Other company product or service names may be trademarks or service marks of others 126 ThinkCentre M93 p Tiny User Guide ...

Страница 139: ... the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult an authorized dealer or service representative for help Lenovo is not responsible for...

Страница 140: ... betreiben Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo verändert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes über die elektromagnetische Ve...

Страница 141: ...nformation For additional regulatory information refer to the Regulatory Notice shipped with your computer Depending on the configuration of your computer and the country or region where the computer was purchased you might have received additional printed regulatory notices All regulatory notices are available on the Lenovo Support Web site in electronic format To access electronic copies of the ...

Страница 142: ...130 ThinkCentre M93 p Tiny User Guide ...

Страница 143: ...and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling Recycling information for Japan Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is th...

Страница 144: ...r at home and need to dispose of a lithium battery you must comply with local ordinances and regulations Recycling information for Brazil Declarações de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum mas enviados à pontos de coleta autorizados pelo fabricante do produto para que sejam encaminhados e proces...

Страница 145: ...o indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the ...

Страница 146: ...134 ThinkCentre M93 p Tiny User Guide ...

Страница 147: ...ardous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo progress on RoHS go to http www lenovo com social_responsibility us en RoHS_Communication pdf China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic ...

Страница 148: ...Ukraine RoHS India RoHS RoHS compliant as per E Waste Management Handling Rules 2011 136 ThinkCentre M93 p Tiny User Guide ...

Страница 149: ...Appendix E China Energy Label Copyright Lenovo 2013 2014 137 ...

Страница 150: ...138 ThinkCentre M93 p Tiny User Guide ...

Страница 151: ...city Reduced electrical consumption contributes to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor set the following power management features to take effect...

Страница 152: ...140 ThinkCentre M93 p Tiny User Guide ...

Страница 153: ...cription 10 device drivers 82 devices handling static sensitive 33 diagnostics program using 122 diagnostics troubleshooting 103 DisplayPort connector 10 documentation using 122 drivers device 82 E environment operating 4 Ethernet 1 Ethernet connector 10 exiting Setup Utility 96 expansion 3 external options installing 33 F failure recovering from POST BIOS 98 features 1 flashing the BIOS 97 front ...

Страница 154: ...d 84 problems solving 88 recovery media creating and using 83 removing computer cover 55 replacing battery 60 cover presence switch 71 hard disk drive assembly 57 microprocessor 77 power switch board 62 thermal module 75 Rescue and Recovery 83 workspace Rescue and Recovery 85 Rescue and Recovery workspace 85 resources information 121 S safety v safety information 121 secondary hard disk drive repl...

Страница 155: ...OS 98 USB 3 0 connector 10 using a rescue medium creating and 86 diagnostic program 122 documentation 122 other services 123 passwords 91 Setup Utility 91 V vertical stand installing or removing 35 VESA mount bracket installing or removing 37 VGA monitor connector 10 video subsystem 1 viewing and changing settings 91 W warranty information 121 Wi Fi card module replacing 63 workspace backup and re...

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