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21January2021/Version 0
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8.2. Raised errors
Errors correspond to protective behavior against malfunction, data corruption and data loss. In
case below suggestions are not sufficient, it means that the DCBM reached a protective lock state.
In this case the product is no longer usable and must be replaced.
Error field behavior is described in section
Indexes are not contiguous. Make sure to use the right index.
FF# 1
- Error flag #0 - muInitIsFailed
Value
Description
Solution
False
Nominal
N/A
True
Meter Unit initialization
failed
1. Various initialization processes can cause this error, both hardware and software processes.
The latter might be reverted on a reboot
2. Try to reboot the DCBM.
3. If not sufficient, reboot again a few more times.
FF# 2
- Error flag #1 - suStateIsInvalid
Value
Description
Solution
False
Nominal
N/A
True
Sensor Unit is in an
invalid state
1. Try to reboot the DCBM
2. If not sufficient, reboot again a few more times
FF# 4
- Error flag #2 - versionCheckIsFailed
Value
Description
Solution
False
Nominal
N/A
True
Firmware version of
the Sensor Unit is not
the one the Meter Unit
expects
1. Make sure the Sensor Unit - Meter Unit couple is correct (marking on them can help)
2. Try to reboot the DCBM to force a new check
3. If not sufficient, a memory corruption occurred
FF# 8
- Error flag #3 - muRngInitIsFailed
Value
Description
Solution
False
Nominal
N/A
True
Random Number
Generation
initialization failed
1. Try to reboot the DCBM
2. If not sufficient, reboot again a few more times
3. If not sufficient, the issue is probably hardware-related
FF# 16
- Error flag #4 - muDataIntegrityIsFailed
Value
Description
Solution
False
Nominal
N/A
True
CRC error on the
operation data of the
Meter Unit
1. Try to reboot the DCBM to force a new check right away or wait for next check cycle (30
minutes)
2. If not sufficient, then the memory is corrupted (global energy registers might be jeopardized)
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