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Solving Problems

101

Solving Problems

This table lists some common problems and their solutions.

Problem

Causes and solutions

Reference

Background of received imag-
es appears dirty. Images from
the back of the page appear.

Adjust scan density.

p.36 “Image Density (Con-
trast)”

Printed or sent images are
spotty.

The ADF or exposure glass is
dirty. Clean them.

Make sure that ink or correc-
tion fluid is dry before placing
originals.

“Maintaining Your Machine”,

General Settings Guide

Received image is too light.

Request the sender to increase
image density.

---

When using moist, rough, or
processed paper, areas of print
may not be fully reproduced.
Only use recommended pa-
per.

“Copy Paper”,

General Set-

tings Guide

When

is blinking, toner is

beginning to run out. Replace
the toner cartridge soon.

“

Adding Toner”,

General

Settings Guide

The machine failed to print re-
ceived fax documents.

If this happened when the Re-
ceive File indicator was lit,
low paper or toner levels may
have caused printing to stop.

p.85 “Substitute Reception”,

Facsimile Reference <Advanced
Features>

Store has been selected for Re-
ception File Setting. Print the
fax documents using a Web
browser or the Print Stored RX
File function.

p.124 “Printing fax informa-
tion using a Web browser”,

Facsimile Reference <Advanced
Features>

p.34 “Printing Received and
Stored Documents”,

Facsimile

Reference <Advanced Features>

When

is lit, load paper into

the tray.

“Loading Paper”,

General Set-

tings Guide

Document appears blank at
the other end.

The original was placed up-
side down. Place it properly.

p.15 “Placing Originals”

Both transmission and receiv-
ing are impossible.

Make sure that the modular
cord is correctly connected.

p.205 “Connecting the Ma-
chine to a Telephone Line and
Telephone”,

Facsimile Refer-

ence <Advanced Features>

The setting of the terminal
adaptor used for ISDN con-
nection is incorrect. Check the
setting.

---

RussianC4-EN_Combine-F_FM.book Page 101 Wednesday, April 27, 2005 2:01 PM

Содержание LD235

Страница 1: ...perating Instructions Facsimile Reference Basic Features FAX Option Type 3030 Operating Instructions Facsimile Reference Basic Features Read this manual carefully before you use this machine and keep...

Страница 2: ...ER SUPPORT DEPT at 1 800 FASTFIX If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved 8 In the ev...

Страница 3: ...ER SUPPORT DEPT at 1 800 FASTFIX If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved 8 In the ev...

Страница 4: ...ine from unauthorized use Also refer to this man ual for the procedures for registering administrators as well as setting user and administrator authentication Network Guide PDF file CD ROM 1 Provides...

Страница 5: ...ns This guide is added to the Start menu when DeskTopBinder Lite is installed Auto Document Link Guide PDF file CD ROM 2 Describes operations and functions of Auto Document Link installed with DeskTop...

Страница 6: ...nsmission Modes 20 Switching between Memory Transmission and Immediate Transmission 20 Memory Transmission 21 Canceling a Memory Transmission 25 Before the Original Is Scanned 25 While the Original Is...

Страница 7: ...ing a Registration Number 54 Reception 56 Switching the Reception Mode 56 Receiving a Fax in Manual Reception Mode 57 3 Using Internet Fax Functions Internet Fax Functions by Specifying an E mail Addr...

Страница 8: ...tions in the Address Book 89 5 Troubleshooting Adjusting the Volume 91 When the Facsimile Key Is Lit in Red 93 When Toner Runs Out 94 Error Messages and Their Meanings 95 Solving Problems 101 When Thi...

Страница 9: ...vi RussianC4 EN_Combine F_FM book Page vi Wednesday April 27 2005 2 01 PM...

Страница 10: ...in a particular installation If this equipment does cause harmful interference to radio or television reception which can be deter mined by turning the equipment off and on the user is encouraged to t...

Страница 11: ...r or any other number for which charges exceed local or long distance transmission charges In order to program this information into your FAX machine you should com plete the following steps Follow th...

Страница 12: ...MPORTANTES MESURES DE S CU RIT Certalnes mesures de s curit doivent tre prises pendant l utilisation de mat rial t l phonique afin de r duire les risques d incendle de choc lectrique et de blessures E...

Страница 13: ...all of which are included in Safety Informa tion General Settings Guide The statements above are notes for your safety Important If this instruction is not followed paper might be misfed originals mig...

Страница 14: ...e s major functions are referred to in this manual as follows Internet Fax by specifying an e mail address Internet Fax Internet Fax by specifying an IP address IP Fax RussianC4 EN_Combine F_FM book P...

Страница 15: ...6 RussianC4 EN_Combine F_FM book Page 6 Wednesday April 27 2005 2 01 PM...

Страница 16: ...lt set tings See p 141 Facsimile Features Facsimile Reference Advanced Features Counter Displays and prints the total number of copied or printed pages 4 Indicators Shows errors and machine status L S...

Страница 17: ...eption Setting is set to Store See p 195 Storing or Printing Received Doc uments Facsimile Reference Advanced Features 14 Function status indicators Whenlitgreen thecorrespondingfunction is active Whe...

Страница 18: ...unction When a function is selected or specified the function name is highlighted like this When a function cannot be selected or specified the function name is grayed out like this Note This machine...

Страница 19: ...e mail address or IP Fax number Internet Fax setting On IP Fax H 323 SIP setting On Internet Fax setting On and IP Fax H 323 SIP setting On Note To use the Internet Fax or IP Fax function the optiona...

Страница 20: ...ures p 134 Storing a Document Facsimile Reference Advanced Fea tures 10 Title word keys appear Allows you to switch from one page dis play to another on the destination list See p 46 Switching the tit...

Страница 21: ...that is registered in the Address Book as a login user name User Code Authentication using the control panel When user authentication is set the following screen appears Enter a user code eight digit...

Страница 22: ...ging off is not required Login using a Web browser Use the following procedure to log on when user authentication is set Note It is recommended that you use a Web Image Monitor running un der the same...

Страница 23: ...Getting Started 14 1 RussianC4 EN_Combine F_FM book Page 14 Wednesday April 27 2005 2 01 PM...

Страница 24: ...ficult to Detect Facsimile Reference Advanced Features How to place A4 B4 JIS Japanese Industrial Standard A3 81 2 11 81 2 14 and 11 17 size originals How to place A5 and B5 JIS size originals Note Wh...

Страница 25: ...longer than 800 mm 32 must be sent by memory transmis sion immediate transmission may not be possible Ifanoriginaljams pressthe Clear Stop key and then carefully remove the original Make sure that al...

Страница 26: ...a confirmation mes sage appears Place the original again Regular The placed original is scanned ac cording to specified size regardless of actual size The sizes that can be specified are A4KL B4 JISL...

Страница 27: ...s OK Note 81 2 11 indicates LT 81 2 14 indicates LG 11 17 indicates DLT C Press OK The selected size is shown above the highlighted Scan Area Specifying programmed sizes A Press Area 1 or Area 2 B Pre...

Страница 28: ...ect A Make sure that Auto Detect is selected If it is not press Auto Detect B Press OK Auto Detect is shown above Scan Area D Specify a destination and press the Start key RussianC4 EN_Combine F_FM bo...

Страница 29: ...ent when you want to send an original quickly or when you want to check the destination you are sending to When using this type of transmission the original is not stored in memory You can only specif...

Страница 30: ...r Memory Transmission 500 Combined total number of desti nations of standby documents stored in memory 500 Afterthetotalnumberofprogrammed destination numbers exceeds 500 you can perform only Immediat...

Страница 31: ...to Specify Single or Group Des tinations p 47 Chain Dial Facsimile Ref erence Advanced Features p 47 Redial Facsimile Refer ence Advanced Features E When sending the same original to several destinati...

Страница 32: ...using the exposure glass A Make sure that Memory TX is se lected B Place the first page of the original face down on the exposure glass C Specify a destination D Make the scan settings you require E P...

Страница 33: ...e busy the machine dials the destinations in the following order A B C D A and C See p 80 Simultaneous Broadcast Facsimile Reference Advanced Fea tures To check the transmission progress print the TX...

Страница 34: ...ure to cancel a trans mission after pressing the Start key A Press the Clear Stop key The machine stops scanning Note You can also cancel scanning by pressing Stop Scanning Scanningmaybecompletedwhile...

Страница 35: ...Started Use this procedure to cancel a trans mission after the original is scanned To cancel transmission to some desti nations that a fax is sent to see p 20 Deleting a Destination Facsimile Referenc...

Страница 36: ...7 2 C Press Stop Transmission Note To cancel another file repeat steps B and C To cancel stopping transmission press Save D Press Exit The standby display appears RussianC4 EN_Combine F_FM book Page 2...

Страница 37: ...mission A Makesurethat Immed TX is select ed B Place the original Note The original can be placed anytime before the Start key is pressed Reference p 15 Placing Originals C Select the scan settings yo...

Страница 38: ...ure that Immed TX is select ed B Place the first page face down on the exposure glass C Specify a destination D Make the scan settings you require E Press the Start key F Place the next original on th...

Страница 39: ...iate Transmission by re moving the original After You Have Pressed the Start Key Use this procedure to cancel a trans mission after pressing the Start key A Pressthe Clear Stop key and then remove the...

Страница 40: ...t Memory Transmission Immediate Transmission You can confirm the result with an Immediate TX Result Report Select to print this report in User Pa rameters A report is printed after ev ery Immediate Tr...

Страница 41: ...lts function which sends the results by e mail and the Communication Re sult Report printed by the machine You can set whether to use both of these together in User Parameters See p 167 User Parameter...

Страница 42: ...te Transmission If you turn this report on a report is printed after every Immediate Trans mission so you have a record of whether the transmission was suc cessful or not If the machine is set up not...

Страница 43: ...il 8 x 7 7 lines mm 200 x 200 dpi Select for originals containing small characters or when you re quire greater clarity This resolu tion is twice as fine as Standard Super Fine optional expansion mem...

Страница 44: ...learer text even if the original contains text and pho tographs Text Photo Select Text Photo to send an orig inal containing both a high con trast black and white image such as text and a halftone ima...

Страница 45: ...mage density levels Combined Auto and Manual Image Density You can only adjust image density for photographs illustrations or diagrams if the original has a dark background You can select one of seven...

Страница 46: ...ess Auto Image Density to turn it off B Press iLighter or Darkerj to adjust the density The square moves Combined Auto and Manual Image Density A Select the Auto Image Density B Press iLighter or Dark...

Страница 47: ...60 seconds 10 seconds for Immediate Transmission to se lect density resolution and origi nal type The time remaining is shown on the display A Check which pages you want to scan with different settin...

Страница 48: ...e number keys does not change the percentage on the display Entering a Fax Number Enter numbers directly using the key pad on the right side of the control panel Note Maximum length of a fax number 12...

Страница 49: ...in cluding pauses in the destination list Tone This function allows a machine con nected to a pulse dialing line to send tonal signals for example if you want to use a special service on a tone dial i...

Страница 50: ...sing Internet Fax transmis sion specify the e mail address in place of the fax number See p 59 In ternet Fax Functions by Specifying an E mail Address Note You can enter up to 128 characters A Press t...

Страница 51: ...he DNS server in ad vance See Using a Host Name Instead of an IP Address Network Guide Limitation If the other party s IP address is not registered on the DNS server spec ify the IP address at the dom...

Страница 52: ...en press OK Note If you have set both of Enable H 323 and Enable SIP pa rameters to On with IP Fax Settings under Facsimile Fea tures Protocol appears Press this button to select a protocol to be used...

Страница 53: ...an IP Fax to G3 fax without using gatekeeper or SIP server you must register the gateway also See p 150 IP Fax Settings Facsimile Refer ence Advanced Features When you specify a destination with IP F...

Страница 54: ...Registering Names to a Group General Settings Guide A Press ProgDest B Press Names and enter any neces sary information C Press OK Using the Destination List to Specify Single or Group Destinations W...

Страница 55: ...the title word key where the desired destination is programmed For example if you want to specify NEW YORK OFFICE programmed in LMN press LMN Note There are three types of titles for destination lists...

Страница 56: ...er e mail address or IP Fax number is not pro grammed is included in the specified group the The specified group con tains some invalid des tination s Do you want to select only valid destination s me...

Страница 57: ...r p 54 Specifying a Registration Number Note If you press Fax E mail or IP Fax on the search result display you can switch between fax desti nation e mail destination and IP Fax destination The search...

Страница 58: ...search in progress message ap pears When the search is finished a re sult appears F Select a destination Note If the desired destination does not appear use U or T to scroll through the list Search by...

Страница 59: ...hen the search is finished a re sult appears F Select a destination Note If the desired destination does not appear use U or T to scroll through the list Search by E mail Address A Press the magnifier...

Страница 60: ...gress message ap pears When the search is finished a re sult appears F Select a destination Note If the desired destination does not appear use U or T to scroll through the list Search by IP Fax Desti...

Страница 61: ...s not appear use U or T to scroll through the list Search by LDAP Server A Press the magnifier icon B Press Search LDAP C Press Select Server D Select the LDAP server to search through Note LDAP serve...

Страница 62: ...d enter John or Smith H Press Search Criteria for each con dition and then select the search criteria Note The meanings of the search cri teria are as follows Search Beginning Word Search for strings...

Страница 63: ...tination does not appear press U or T to display it Specifying a Registration Number Use this procedure to select a destination by specifying a registration number A Press to switch the destina tion b...

Страница 64: ...Registration No message appears the specified registration number is wrong Press Exit check the registra tion number again and then fol low the procedure from step B If the No valid destination under...

Страница 65: ...ting on a dedicated fax line Note The optional handset or an ex ternal telephone is required to use this machine as a telephone Switching the Reception Mode You can switch reception modes using Recept...

Страница 66: ...achine rings pick up the optional handset or the hand set of the external telephone B If you hear beeps press the Start key or the Start Manual RX key The Start key is only available in facsimile mode...

Страница 67: ...Faxing 58 2 RussianC4 EN_Combine F_FM book Page 58 Wednesday April 27 2005 2 01 PM...

Страница 68: ...ess The optional HDD and printer scanner unit are required This machine converts scanned document images to e mail format and transmits the data over the Internet The e mail sent by this machine can b...

Страница 69: ...ified in the Address Book See p 61 T 37 Full Mode and p 212 Acceptable Types of Originals Facsimile Reference Advanced Features If a transmission is not successful this machine usually receives an e m...

Страница 70: ...ception Reception File Print Quantity T 37 Full Mode This machine is T 37 full mode compatible T 37 full mode is an international standard for Internet Fax transmission ITU T announcement RFC2532 When...

Страница 71: ...the final recipient address sent is pro grammed in the Address Book If it is programmed as a full mode destination the sender automatically registers the receiver s reception capability The reg istere...

Страница 72: ...e p 69 About the E mail Subject and p 76 Received Im ages You cannot send a subject only as e mail without an original Enter Text Allows you to enter the text to be transmitted Note To enter text prog...

Страница 73: ...n Re sult Report is sent after the trans mission is completed This makes it possible to verify the result of a transmission For details about how to confirm the transmission result see p 31 Confirming...

Страница 74: ...g a subject Selecting from programmed subjects or enter ing characters directly If you are entering characters proceed to step C B Select the subject from the dis played list The selected subject appe...

Страница 75: ...Note You can add a programmed subject after the entered sub ject Select the subject from the displayed subjects E Press OK To enter the text A Press Change for Enter Text B Select a text and then pres...

Страница 76: ...ginals H Select the scan settings you require Note When using Internet Fax trans mission documents are sent at Detail resolution even if you specify Super Fine To send documents at Super Fine specify...

Страница 77: ...erence Advanced Features switch 17 bit 2 K Specify the next destination Note Pressing switches the desti nation list between fax number e mailaddress andIP Faxnumber Toaddanotherdestination repeat ste...

Страница 78: ...Own Fax Number Fax Message NO xxxx IfonlyOwnNameisprogrammed From Own Name Fax Mes sage NO xxxx If neither Own Fax Number nor Own Name are programmed Fax Message NO xxxx Note xxxx is the document num...

Страница 79: ...function If an Internet Fax is transmitted from the other party using this function even if reception is not successful an Error Mail Notification is not sent to the sender When an Internet Fax is tr...

Страница 80: ...list address es do not set for Reception Notice Otherwise you will receive multi ple reception notice messages from e mail recipients and the Result column will be overwritten each time a new notice...

Страница 81: ...e ADF you can cancel trans mission simply by removing them While the Original Is Being Scanned Use this procedure to cancel a trans mission after pressing the Start key A Press the Clear Stop key The...

Страница 82: ...ases when a destina tion may not be selected as the destination appears as de pending on the security settings C Press Stop Transmission Note To cancel a transmission of an other file s repeat the ste...

Страница 83: ...ceptionisnotpossible Note When Reception Protocol is set to POP3 or IMAP4 you can set the machine to retain incoming e mail or delete it from the server in Sys tem Settings See File Transfer Network G...

Страница 84: ...X function to a Quick Operation key beforehand See p 145 General Settings Adjustment Facsimile Reference Advanced Features A Press Manual E mail RX The machine accesses the server to check for e mail...

Страница 85: ...rs according to that of the Stamp Sender Name setting and other func tions 4 Date The date and time of e mail transmission 5 To The e mail address of the recipient 6 Subject Shows the subject specifie...

Страница 86: ...st name instead of a fax number for sending When using a gatekeeper specify its alias telephone number Specify addresses of the gatekeeper or SIP server proxy server register server redirect server as...

Страница 87: ...must be connected to a LAN and set up correctly under IP Fax Settings See p 150 IP Fax Settings Facsimile Refer ence Advanced Features IP Fax supported by this machine is ITU T Rec T 38 compliant AJC...

Страница 88: ...IP network it has functions such as protocol conversion for connecting these different networks and also connects communication devices telephones facsimiles etc to a LAN or other network SIP server A...

Страница 89: ...operable with this machine contact your local re seller or service provider When using the transfer request function you can specify the IP Fax destination to the transfer sta tion See p 88 Sending t...

Страница 90: ...added See p 167 User Parameters Facsimile Reference Advanced Features switch 17 bit 2 D Specify the next destination Note Pressing switches the desti nation list between fax number e mail address and...

Страница 91: ...Using Internet Fax Functions 82 3 RussianC4 EN_Combine F_FM book Page 82 Wednesday April 27 2005 2 01 PM...

Страница 92: ...nd Required in the USA Note Youcanregisterupto32characters in the Fax Header You can use characters symbols numbers and spaces You can set whether or not to print a Fax Header using Fax Header Print u...

Страница 93: ...ar acters in Own Fax Number Programming A Press the User Tools Counter key B Press Facsimile Features C Make sure the Gen Settings Ad just screen is displayed D Press Program Fax Information E Program...

Страница 94: ...Own Fax Number B Select line type to program Note The display differs depending on the optional units installed on the machine C Enteryourownfacsimile snumber using the number keys and then press OK N...

Страница 95: ...e Features C Make sure the Gen Settings Adjust screen is displayed D Press Program Fax Information E Press Fax Header Own Name or Own Fax Number to edit F Press the item you want to edit G Press Backs...

Страница 96: ...er Tools Counter key The standby display appears Deleting Note The following procedure explains how to delete Own Name as an ex ample of deleting A Press the User Tools Counter key B Press Facsimile F...

Страница 97: ...m you want to delete G Press Backspace or Delete All and then press OK Note When specifying your own fac simile s number press Clear or the Clear Stop key and then press OK H Press Exit I Press the Us...

Страница 98: ...display after changing the contents of the Address Book the Destination list machine settings are updated message appears Press Exit to bring up the facsim ile s initial display You can register in t...

Страница 99: ...Programming 90 4 RussianC4 EN_Combine F_FM book Page 90 Wednesday April 27 2005 2 01 PM...

Страница 100: ...art key until the line connects to the destination At Printing Heard when a received document is printed See p 97 Print Comple tion Beep Facsimile Reference Ad vanced Features Note You can adjust the...

Страница 101: ...Note You can hear the actual volume by pressing Check If you press Cancel the volume setting is canceled The display returns to that of step D F Press the User Tools Counter key The standby display ap...

Страница 102: ...vice representative See p 95 Error Mes sages and Their Meanings The copier will still function normally Out of paper Add more paper Loading Paper General Settings Guide A network error has occurred Ch...

Страница 103: ...t Journal exceeds 200 com munication is not possible Limitation The Memory Storage Report Poll ing RX Reserve Report and Confi dential File Report are not printed A Make sure that the machine is in fa...

Страница 104: ...ansmis sion was cancelled A document jam occurred during Immediate Transmission Press OK and then resend the pages that have not been sent An error occurred during Immediate Trans mission Press OK and...

Страница 105: ...yed Wait until the message disappears Do not switch off the power while this message is dis played Check whether there are any net work problems 13 10 The alias telephone number you entered is al read...

Страница 106: ...onsult your network administrator Check whether there are any net work problems 14 01 Cannot find the DNS server SMTP server or folder for forwarding Check that the DNS server IP address is correctly...

Страница 107: ...password for the computer in which the folder for forwarding is specified are correctly pro grammed Check that the folder for forwarding is cor rectly specified Check that the computer in which the fo...

Страница 108: ...firmation See the Web Image Monitor s Help Reference File Transfer Network Guide Check whether there are any net work problems 15 11 Cannot find the DNS server or POP3 IMAP4 server Check that the DNS...

Страница 109: ...then the Facsim ile key no longer lights See p 167 User Parameters Facsimile Reference Advanced Features switch 21 bit 6 Note If you reconnect the machine to the network be sure to set Display with U...

Страница 110: ...ments If this happened when the Re ceive File indicator was lit low paper or toner levels may have caused printing to stop p 85 Substitute Reception Facsimile Reference Advanced Features Store has bee...

Страница 111: ...nual Dial Receiv ing appears and trans mission is not allowed If the machine fails to detect the size of the original when the Start key is pressed it performs a receiving opera tion Press Scan Area s...

Страница 112: ...ze specified on the machine is too large the Internet Fax document cannot be sent Set Max E mail Size to Off or set the maximum e mail size to a larger value Then re send the document p 148 E mail Set...

Страница 113: ...via SMTP A maximum of 500 parties can be specified for a group Check if there are over the specified numbers registered in the address book If a group was registered in another group or specified as...

Страница 114: ...Memory Transmission If the original is being sent or if it is in standby press Change Stop TX File or the Clear Stop key p 25 Canceling a Memory Transmission p 19 Canceling a Transmis sion Facsimile R...

Страница 115: ...ail 31 Confirming by report 31 Confirming by report and e mail 32 Confirming on display 31 Confirming reception 71 Confirming transmission 31 Control panel 7 CSI Own Fax Number 84 D Darker 37 Data In...

Страница 116: ...al Input 41 43 65 Manual reception 56 Memory Transmission 20 21 31 Canceling 25 Memory Transmission sequence 24 Memory TX 20 21 Mixing scan settings for a multiple page original 38 When placing origin...

Страница 117: ...ecifying a registration number 54 Stamp Sender Name 69 Standard 34 Start key 9 Start Manual RX key 8 57 Stop Scanning 25 72 Stop Transmission 26 30 73 Subject in e mail 63 69 Sub TX Mode 65 Super Fine...

Страница 118: ...109 MEMO RussianC4 EN_Combine F_FM book Page 109 Wednesday April 27 2005 2 01 PM...

Страница 119: ...110 EN USA B766 8510 MEMO RussianC4 EN_Combine F_FM book Page 110 Wednesday April 27 2005 2 01 PM...

Страница 120: ...perating Instructions Facsimile Reference Basic Features FAX Option Type 3030 Operating Instructions Facsimile Reference Basic Features Read this manual carefully before you use this machine and keep...

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