LaCie d2 USB 3.0
• D
esign
by
n
eil
P
oulton
Troubleshooting
User Manual
page 25
In the event that your LaCie d2 is not working correctly, please refer
to the tables on the following pages to troubleshoot the device. If
you have gone through all of the points in the table and your drive
is still not working correctly, please see the FAQs that are regularly
published on our Web site –
www.lacie.com
. One of these FAQs
may provide an answer to your specific question. You can also visit
the drivers pages, where the most recent software updates will be
available.
If you need further assistance, please contact your LaCie reseller
or LaCie Technical Support (see section
4. Contacting Customer
Support
for details).
3.1. LED Indicators
Front LED Color
d2 USB 3.0 State
Light blue
The product is connected to a USB 2.0
port
Solid blue
The product is connected to a USB 3.0
port
Blinking blue
The product is starting up; will become
solid blue once drive is initialized
Off
The d2 is powered off, system failure,
or electronic board failure; contact La-
Cie customer support
Manual Updates
LaCie is constantly striving to give you the most up-to-date,
comprehensive user manuals available on the market.
It is our goal to provide you with a friendly, easy-to-use format that
will help you quickly install and utilize the many functions of your
new device. If your manual does not reflect the configurations of the
product that you purchased, please check our Web site for the most
current version available.
www.lacie.com
3. Troubleshooting