INSTALLATION GUIDE FOR
“C
HÂTEAU
” RANGE
- G4
08NOTINSTALG4/EN - 3
88
WARRANTY (5 YEARS)
Following receipt of full payment for our goods, our
appliances are guaranteed five years from the invoice
date against any structural faults and any material
defects. The warranty excludes improper use of the
appliance or a non-compliant installation. Intervention
and travel costs will be billed in this event.
If our goods were to dysfunction, the buyer then has to
contact us once he has ensured that it is not due to a
non-compliant installation or abnormal use in order to
decide with us how the appliance should be repaired.
The appliance should be cleaned and clean prior to any
intervention.
Any complaints with regard to the state, the
presentation or the non-compliance of our goods
should be addressed to our headquarters by
recommended letter with acknowledgement of receipt
within a maximum of eight days following delivery.
The application of the warranty will be subject to LA
CORNUE SAS receiving a certificate stating that the
material has been installed by a professional in
accordance with the current technical and safety
standards.
Under this warranty, the seller shall replace at no cost
the parts recognized as faulty by its technical
department. This warranty covers labour costs and
travelling expenses.
The warranty period specified above shall not be
extended if faulty parts need to be replaced.
WE TAKE GREAT CARE IN
THE CREATION OF OUR ENAMELLED ITEMS.
However, a hand-crafted enamel surface is never
completely even and slight variations in shade may
occur. This is a guarantee of quality and is linked to
the nature of our enamelling process.
This warranty shall cease to apply:
-If the operational defect is the result of an
unauthorized intervention on the appliance;
-If the faulty operation is due to normal wear and
tear of the appliance or from negligence or
insufficient maintenance by the buyer;
-If the faulty operation is due to force majeure.
LA CORNUE SAS shall not be held legally
responsible in these three cases.
The seller’s guarantee and his responsibility for
products shall be limited to repairs to any defects as
stipulated in the above conditions.
As expressly agreed between the contracting
parties, the seller’s responsibility in the event of an
operational fault shall be limited to the above
provisions, especially with regard to concealed
defects as well as material and immaterial damage.
In all cases, the buyer may not suspend payment if
he lodges a complaint about the quality of the
goods.
The goods are always transported at the buyer’s or
his representative’s own risks. It is therefore their
responsibility to check them upon arrival and, if
necessary, to lodge a complaint with the haulier.
After having expressed specific established
reservations on the delivery slip upon receipt, the
buyer must confirm them by recommended letter to
the haulier within two days of receipt (Article 105
of the Commercial Code).
We cannot in any event honour this warranty if
these requirements are not met.
After-Sales Department:
Tel:
+33 (0)1 34 48 36 15
fax:
+33 (0)1 34 48 52 31
E-mail:
