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Appendix
3. Repairs will be charged in the following cases
even during the warranty period. (Also, the
product cannot be repaired in some cases.)
① When the product is not used correctly
based on the instruction manual. ② When the
product is malfunctioning or damaged due to
inappropriate modification and repair. ③ When
the product is repaired by repair offices other
than the company specified. ④ When the
product is malfunctioning or damaged due to
a handling fault or accident. Or when there are
some traces that the product is damaged by
falling, water or humidity. ⑤ When the product is
malfunctioning or damaged due to earthquakes,
storms, floods or other natural disasters, as well
as fires, salt, abnormal voltage, etc.
4. Repairs may be refused depending on the
damage condition of devices.
5. Note that the company shall not be liable for
any damages and loss arising from the product
malfunction.
6. The Company assumes no responsibility for any
accidents when the product is connected with
an unspecified device.
7. On-site repair is not available.
8. This warranty is valid only in Japan.
* The warranty guarantees that free-of-charge repairs will be done
based on the terms of period and conditions indicated above.
Therefore, the warranty does not limit your legal rights against
persons in charge of the warranty and other operators.
■ Repair and Delivery Support
An after-sales service membership program on a
monthly basis called "Repair and Delivery Support"
is available for using your au portable terminal for
a long time without worries. This service expands
coverage for many troubles including malfunction,
theft and loss.
For the monthly fee and details of this service,
check on the au homepage.