TracPhone V7 User’s Guide
55
Chapter 4 - Troubleshooting
The modem is communicating
OK with the control unit, but it is
not providing any data to identify
the service satellite. Wait a few
minutes, then try turning the
modem off, then back on. If the
warning persists, contact KVH
Technical Support.
Your vessel is located outside the
mini-VSAT Broadband coverage
area, where service is unavailable
(or you are located within a
governmentally restricted area).
Service will be restored once you
reenter the coverage area.
Error Message
Description
WARNING:
NO SERVICE SAT INFO
WARNING:
OUTSIDE COVERAGE
