TracPhone V7 User’s Guide
52
Chapter 4 - Troubleshooting
The antenna’s cross-azimuth
motor or limit switch failed.
Contact KVH Technical Support.
There is an open circuit in the
BUC power cable (between the
control unit and the modem) or
the transmit (TX) RF cable. Check
the cables.
There is a short circuit in the BUC
power cable (between the control
unit and the modem) or the
transmit (TX) RF cable. Check the
cables.
The control unit has stopped
supplying antenna and BUC
power because its temperature
has risen above 85ºC. Turn off the
system and allow it to cool down.
You might need to relocate the
unit to an area that provides
better ventilation.
The control unit is not supplying
enough power to the antenna.
Contact KVH Technical Support.
The GPS is not communicating
with the control unit. Try turning
the control unit off, then back on.
Also, check the terminal strip
wiring at the control unit’s rear
panel. If the error persists, the
GPS module inside the antenna
might need to be replaced.
Contact KVH Technical Support.
One of the antenna’s gyros is out
of calibration. Try recalibrating
the gyros (see
gyro fails to calibrate, contact
KVH Technical Support. The gyro
might need to be replaced.
Error Message
Description
ERROR:
ANTENNA XAZ ASSEMBLY
ERROR:
BUC POWER OPEN
ERROR:
BUC POWER SHORT
ERROR:
CTRL UNIT OVERTEMP
ERROR:
CTRL UNIT PWR SUPPLY
ERROR:
GPS FAILURE
ERROR:
GYRO BIAS ERROR
