11
Troubleshooting
Does the
pilot
light?
Begin
No
Is the
piezo
sparking?
No
Yes
1. Verify proper power supply throughout system
- See page 154for multimeter images
2. Make sure power switch is in the ON position
3. Verify wires are properly connected to IFC module
4. Make sure system is properly grounded
5. Check electrode positioning to pilot hood. Adjust
as needed. If porcelain is damaged replace igniter
6. Inspect wiring for damage. Replace if necessary
7. If no spark continues, replace IFC board
1. Verify gas supply is ON and gas line is bled to
valve
2. Inspect wires for damage and replace if needed
3. Inspect pilot tube for damage and replace if needed
4. Inspect pilot orifice and clean if necessary
5. Clean any corrosion from pilot assembly for proper
grounding
6. Check continuity of valve coil. (Image on pg 16)
- If no continuity replace valve
8. Verify proper voltage at pilot valve connection
(Image on pg 15)
- If voltage is present and no gas released,
replace valve.
- If no voltage is present, replace IFC board
Is piezo
still
sparking?
Yes
1. Verify flame sensor is in the pilot flame, adjust
flame as needed
2. Verify flame sensor wire is properly connected to
module and the system is grounded
3. Clean flame sensor rod and any corrosion from
pilot assembly
4. Check porcelain is not cracked on flame sensor. If
cracked replace flame sensor
5. If sparking continues, replace IFC board
Yes
No
Pilot look
blue or
lifting off
sensor?
1. Verify proper pilot orifice for type of gas is used
2. Verify the unit is properly converted for type of gas
used. Fireplaces ship Natural Gas.
3. Inspect venting is to manufacturers specifications.
4. Vertical rise on horizontal runs, venting within
chimney heights, etc.
No
2
Yes