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9
Troubleshooting
9-12
bizhub 350/250 (Phase 2.5)
ImageReceiver was
not started.
TCP/IP is not ready.
Open Network and Dial-up Connec-
tions in Windows, add the Microsoft
TCP/IP protocol, and then restart the
computer.
Since ImageReceiver was
started up during the previous
uninstallation, then reinstalled
without restarting the compu-
ter, ImageReceiver may have
been deleted after restart.
Uninstall IP Scanner, and then re-in-
stall it.
The message
"Number of Scanner
Keys reached maxi-
mum." appears.
Six IP Scanner scan buttons
have already been pro-
grammed.
Delete any unnecessary buttons.
The message "Scan-
ner key name has
invalid character."
appears.
Characters other than the
standard characters cannot
be used in button names.
Specify a button name that contains
only the standard characters.
The message "Incor-
rect IP address" ap-
pears.
Letters are entered into the IP
address.
Specify the IP address in the format
xxx.xxx.xxx.xxx.
The message "Cur-
rently this command
not accepted." ap-
pears.
While communicating with the
copier, for example, while
programming or deleting a
button, the next transmission
is performed.
Wait until the current connection is cut
(until the message "Currently this func-
tion is not available. Try again later."
disappears from the taskbar at the bot-
tom of the window) before performing
the next operation.
The message "Failed
to write image file"
appears.
There is not enough space in
the save destination.
Change the save destination or create
some free space on the drive.
There is a problem with the
drive of the save destination.
Change the save destination.
The message "Image
folder not found" ap-
pears.
The specified folder does not
exist.
• Check the name of the storage fold-
er.
• Change the name of the storage
folder.
The message "Corre-
spondence from
printer is illegal" ap-
pears.
An old version of IP Scanner is
used.
Install the newest version of IP Scan-
ner.
Data is not automati-
cally printed.
The setting for automatic
printing is not specified in the
Scanner Settings dialog box.
To print automatically by scanning with
an IP Scanner button, select "Yes" be-
side "Automatic Print" in the Scanner
Settings dialog box.
Data is not sorted into the
folder specified for automatic
printing.
To print automatically with a one-touch
dial button, check that data is sorted
into the folder specified for automatic
printing.
The setting to open images in
ImageReceiver has not been
specified.
Select "Save received images" in Im-
ageReceiver.
Problem
Cause
Remedy
Содержание SU-501
Страница 1: ......
Страница 2: ......
Страница 11: ...1 Introduction...
Страница 12: ......
Страница 25: ...2 Features...
Страница 26: ......
Страница 32: ...2 Features 2 8 bizhub 350 250 Phase 2 5...
Страница 33: ...3 IP address faxing...
Страница 34: ......
Страница 51: ...IP address faxing 3 bizhub 350 250 Phase 2 5 3 19 5 Touch Enter...
Страница 77: ...4 Scan to PC operations...
Страница 78: ......
Страница 114: ...4 Scan to PC operations 4 38 bizhub 350 250 Phase 2 5...
Страница 115: ...5 IP Scanner...
Страница 116: ......
Страница 126: ...5 IP Scanner 5 12 bizhub 350 250 Phase 2 5 5 Click Finish 6 Click Yes The certificate is installed...
Страница 172: ...5 IP Scanner 5 58 bizhub 350 250 Phase 2 5...
Страница 173: ...6 IP Relay operations...
Страница 174: ......
Страница 210: ...6 IP Relay operations 6 38 bizhub 350 250 Phase 2 5...
Страница 211: ...7 Specifying settings using PageScope Web Connection...
Страница 212: ......
Страница 245: ...8 Specifying management settings...
Страница 246: ......
Страница 278: ...8 Specifying management settings 8 34 bizhub 350 250 Phase 2 5...
Страница 279: ...9 Troubleshooting...
Страница 280: ......
Страница 294: ...9 Troubleshooting 9 16 bizhub 350 250 Phase 2 5...
Страница 295: ...10 Appendix...
Страница 296: ......
Страница 300: ...10 Appendix 10 6 bizhub 350 250 Phase 2 5 List of available characters Type Characters Alphanumeric characters symbols...