Konica Minolta SU-501, Руководство пользователя

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Troubleshooting
9
bizhub 350/250 (Phase 2.5) 9-11
The message "Con-
nection Failure with
ImageReceiver." ap-
pears. IP Scanner or ImageReceiver
is not operating correctly. Restart the computer. If the problem is
still not resolved, uninstall IP Scanner,
and then install it again.
The message "Failed
to create image
files." appears. The received data is unusable. Exit ImageReceiver, start it again, and
then send the scan again.
When ImageReceiver is exited, re-
ceived data that has not yet been proc-
essed with IP Scanner will be deleted.
A high load was temporarily
placed on the computer. While receiving the scan transmission
image, complicated processes cannot
be performed by the computer.
The file size of the received
data is large. The received data may have exceeded
the amount that can be used by that
computer. Reduce the resolution or
decrease the number of pages before
scanning and sending again.
There is no storage directory. Create a directory.
The directory is read-only. Allow the directory to be written.
The message "Se-
lected Scanner Key
not found." appears. The button has already been
erased from the machine. Check if the button has already been
erased from the machine, and then
program a scan button again.
Even though the but-
ton on the machine
has been erased, the
icon that indicates
that transmission can
be performed has
changed to an icon
for programming a
scan button. Delete the scan button from
the machine. Otherwise, turn
the machine off, then on
again. Click the [Delete Scanner Key] button.
Even though [Check
now] was clicked,
nothing happened. No file was received. Scan again.
Image files cannot be
opened. The file is not an image file re-
ceived from the device. Use a viewer compatible with TIFF and
PDF files.
The image file image
is not displayed cor-
rectly. Display the image in the view-
er at a reduced size. View the image at a zoom ratio of
100%.
The received data is unusable. Scan the document again.
IP Scanner cannot be
started up. TCP/IP is not ready. Open Network and Dial-up Connec-
tions in Windows, add the Microsoft
TCP/IP protocol, and then restart the
computer.
IP Scanner is already started
up. Two copies of the utility cannot run at
the same time.
Problem Cause Remedy