CVG-200 Chapter
7
Trouble Shooting
0093132802-04
7-1
Chapter 7
Trouble Shooting
In this chapter, specific explanations are given for diagnosing problems and what information the user
must give addressing such problems.
7.1 Information required for service
Please provide the following details when reporting a problem:
(1) Name of vessel or mobile phone number.
(2) Equipment type name and serial number
(3) Software version (shown on the standby screen)
(4) Next port of call and agent’s name (Phone number, fax number, e-mail address)
(5) Faulty description (as detailed as possible) and the result of on board check.
7.2 Fault diagnosis
Carry out the necessary procedure(s) to locate the source of the problem using the following tables.
If the problem cannot be fixed, please contact your local KODEN dealer for repair.
Table 7.1
Problem Diagnosis Table-1
Trouble detected
Possible cause
Remedial action
Equipment does not turn
on.
1. The fuse is blown.
2. The power supply
voltage lies outside the
rated range (10.8 to
31.2 VDC).
3. The power cable is not
firmly connected to the
battery.
1. Remove the power connector and check
the fuse.
2. Use a proper rated main supply.
3. Reconnect the power cable firmly to the
battery.
Equipment turns on but
nothing is displayed.
LCD unit may be faulty, or
the LCD’s peripheral circuits
may be behaving
abnormally.
Call for service.
When the power is
switched on, the memory
batteries read, “change
battery”.
Memory batteries lack
charge.
This device’s non-volatile memory protects
mark data or track data, so all memory shall
not be lost.
However, new mark data and track data will
not be able to be added, so consult a
service shop or retail store, and have the
batteries replaced.
