PMX_MULTI
User’s Manual
99
Appendix
Troubleshooting
This section introduces troubleshooting measures. Typical symptoms are listed. Check whether any of the
items listed below apply to your case. In some cases, the problem can be solved quite easily.
If none of the items apply to your case, we recommend that you initialize the product to its factory default
settings
. If following the remedy does not solve your problem, contact your Kikusui agent or distrib-
utor.
Nothing appears on the display when the POWER switch is turned on.
No output is generated even when the output is turned on.
Check
Possible cause
Remedy
See
Is the rated voltage being
applied to the input power
supply (AC)?
The power cord is broken.
Check that the power cord is not broken.
The power cord is not con-
nected properly.
Check that the power is connected properly.
Is the product configured
to use a DHCP server for
the LAN interface?
A DHCP server environment
is not available or is not in a
good condition.
Configure the product to not use a DHCP
server (CF41), or consult your network
administrator.
Is the S1 switch on the
rear panel in the correct
position?
The switch has not been
returned to the correct posi-
tion after performing mainte-
nance.
Set the S1 switch on the rear panel to the
correct position.
Check
Possible cause
Remedy
See
Is the output voltage set to
0 V and the output current
set to 0 A?
The output voltage or out-
put current has not been set.
Set the output voltage and output current to
the required values.
Are you using an external
contact to turn output on
and off?
The external control settings
for turning the output on and
off are not correct.
To use external control, use the external
contact to turn the output on. Otherwise, set
the external control parameter for turning
output on and off to off (CF04:
OFF
).
Is the overvoltage protec-
tion (OVP) function acti-
vated?
The OVP setting is lower
than the voltage setting.
Set the OVP value higher than the voltage
setting.
Is the overheat protection
(OHP) function activated?
The internal temperature is
abnormally high.
Check the operating conditions. After you
have resolved the cause of the abnormal
temperature, turn the output on.
The air outlet is blocked.
Move the product so that there is at least
20 cm of space between the vents and the
surrounding walls.Do not place objects
within 20 cm of the vents.
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