NC-485X Network Converter
Application Note
Page 13 of 13
P/N: 01967-001 Rev. C
5.0
Contact Keri Systems
If you are an End User, please contact your Keri Dealer.
If you are a Keri Dealer, please contact Keri at:
End of document.
LAN-520X not
listed in the
Device Installer
Program
•
Using Device Installer
older than version 4.0.2
•
Using version 4.0.2 of
the Device Installer
Software not obtained
from the Doors v4.40
Installation CD.
•
IP address not
reachable.
•
Upgrade to the latest version of the Device
Installer, which can be obtained from the
Doors v4.40 or greater Installation CD.
•
Keri System’s installation of the Device
Installer has a modified version of the
Lantronix device list. Update the list by
modifying the ProductInfobase.txt file in the
Lantronix\DeviceInstaller\ folder to add the
following line: “KR”, “Keri Systems LAN-
520”.
•
IP Address, routing, or subnet mask may be
incorrect. Consult Network Administrator.
Keri USA
Keri UK, Ireland, Europe
2305 Bering Drive
San Jose, CA 95131
Unit 17
Park Farm Industrial Estate
Ermine Street
Buntingford
Herts SG9 9AZ UK
Telephone: (800) 260-5265
(408) 435-8400
Telephone: + 44 (0) 1763 273 243
Fax: (408) 577-1792
Fax:+ 44 (0) 1763 274 106
Web: www.kerisys.com
Web:www.kerisystems.co.uk
E-mail: [email protected]
E-mail:[email protected]
[email protected]
Problem
Possible Reason
Possible Solution